CVS Health IT Systems, Sr Manager in Woonsocket, Rhode Island

Job Description

The IT Systems Senior Manager is responsible for the overall delivery and management of software development activities for Retail Pharmacy systems releases, which are comprised of 1-15+discrete software projects developed by our off-shore delivery partner. Strong Leadership and Governance is key as the RxConnect Application Development team is comprised of approximately 130 resources and has a large offshore component. The current list of systems includes approximately 15 applications including,but not limited, to the Tier 1 systems for Retail Pharmacy. The Sr. Manager will partner and build trusted relationships with the PMO, Business Analysis, Architecture, Technology, Functional Test, Performance Test, and Release Management teams to make certain all needs are met for RxConnect and Pharmacy systems delivery. The team works in a strong matrix organization with these teams to ensure on-time project delivery and up time of Production, Performance testing, and all non-production environments. The Sr. Manager will drive all aspects for projects delivered via Waterfall, Agile, and/or XP methodologies as required.

Additional responsibilities would include:

Experience developing a team culture to show high regard for adherence to quality standards and operating at maximum efficiency

Leads with a sense of urgency in completing tasks and resolving issues in order to deliver a quality project on time and within budget

Experience facilitating status, performance, and career objective discussions, which includes conducting regular staff meetings

Experience delivering comprehensive communications to management regarding the status and activities of a team both in written and presentation form

Experience managing multiple concurrent IT projects within a software release, while managing multiple concurrent releases and setting priorities to meet deadlines

Experience managing multiple IT projects on varying technology stacks

Experience analyzing team and project performance to implement corrective actions when necessary

Proven experience leading software Designers and Developers in understanding business requirements and translating into software solutions

Experience in Retail Pharmacy systems or similar healthcare industry

Experience with the responsibility for resource allocation and coordinating staffing of large teams (50+ resources)

Required Qualifications

Minimum of 8 years of professional IT experience

Minimum of 5 years experience in managing an offshore partner

Minimum of 5 years experience managing design, development, and implementation of large-scale, multi-tier, high-volume applications

Minimum of 3 years managing organizational development and people management, including hiring/firing, performance management, training/development, career, and succession planning

Minimum of 1 year successfully managing delivery of IT projects in an Agile development methodology

Preferred Qualifications

10+ years of IT experience

Familiarity with Active/Active application configuration (including Oracle product suite)

Knowledge and understanding of the CVS Health software development lifecycle (SEP)

Experience delivering IT projects using Extreme programming methodology


Bachelor’s degree in Computer Science, Information Systems, or related Technical field or comparable work experience required.

Master’s in Computer Science related program preferred

Business Overview

CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at and EEO IS THE LAW SUPPLEMENT at

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel at mailto:Advice&

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: