CVS Health Advisor, Pharmacy Operations in Woonsocket, Rhode Island

Job Description

The Advisor role on the Pharmacy Operations Pick-Up Innovation team will be part of a cross-functional group focused on the development of new initiatives to evolve the Pharmacy Pick-Up experience. As a member on this team, you will be a vital contributor to the development of strategic retail Pharmacy service offerings and new business opportunities.

Specifically, the Advisor will be engaged across all phases of new process development, with particular emphasis on opportunity identification, solution ideation & design, and testing. The Advisor will lead and contribute to critical communication development to leadership, business case development, and strategic recommendations on current and potential future projects.

The day-to-day experience of the role will vary from aligning key stakeholders and team leadership, conducting root cause analysis, developing hypotheses and executing analyses on complex issues related to the Pharmacy Pick-Up experience. The Advisor is expected to be able to translate analysis work into recommendations and concise presentations that follow logical storyboarding principles that will be understood by peers and senior leadership.

This position requires strong collaboration skills as it is necessary to work cross-functionally. The ideal candidate will have strong independent leadership skills, as well as analytical and communication skills. In addition, the individual must be able to independently interact with and influence a wide range of senior stakeholders and demonstrate a consistent track record of delivering results.

Required Qualifications

2+ year of consulting or related business experience

2+ years of experience creating impactful presentations and storyboards working with presentation tools such as Microsoft PowerPoint

2+ years of analytical, quantitative, and problem solving skills

2+ years of experience assessing and building a business case to identify business trends and areas of opportunity (e.g. growth, cost savings, etc.)

2+ years of experience working with data using technical tools like Microsoft Excel or Tableau

Preferred Qualifications

Strong operational experience including program design and implementation

Experience with change management and training activities

Ability to diagnose complex problems, seek insights beyond the immediately obvious, and recommend practical solutions

Ability to communicate effectively in a manner that is clear, logical, and consistent

Ability to manage multiple tasks simultaneously, adjusting priorities as needed and meeting deadlines

Ability to demonstrate teamwork and collaboration skillsets across a variety of business units and personality types

Strong verbal and written communication skills

Ability to engage, work and lead in a cross-functional project team environment

Strong attention to detail and strong organizational and prioritization skills

Strong leadership skills and accountability for results

Knowledge of U.S. Healthcare landscape and the pharmacy sector preferred but not required


Bachelor's degree required

Business Overview

CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at and EEO IS THE LAW SUPPLEMENT at

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health at

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: