Sodexo Inc. Senior Manager, Area General in Washington, District Of Columbia

Unit Description

Sodexo , leader in quality of life services has a opening within Government Services for a Senior Area General Manager responsible for overseeing a 15-unit food operation in the DC / Northern VA Metro Area.

* Relocation assistance is offered for this opportunity! *

This account generates approximately $20 million annually in revenue. The Senior Mananger, Area General will be responsible for maintaining an excellent client relationship and ensuring high customer service standards.

The Senior Manager, Area General will have full oversight of unit operations while managing managers and frontline unionized employees. This operation is predominantly Monday - Friday, 52 weeks per year and closed on all Federal holidays. This opportunity has oversight of exclusive feeding of VIP personnel as well several cafes and retail operations . This individual would provide operational oversight at the direction of the District Manager and will provide support to management in the daily oversight of key functions and employees during the normal course of business.

Security clearance will be required, which will include a polygraph interview . US citizenship is required.

Theideal candidate will have knowledge and hands-on experience in the following areas:

  • Experience in all aspects of restaurant or cafeteria operations, Customer Service, Cash handling, HR responsibilities, Financial Reporting, Marketing and promotions.

  • Must have detailed experience and knowledge of the culinary process. To include inventory control, ordering, recipe compliance HACCP and the ability of ensuring food quality at the highest level. Must also be able to forecast sales and maintain the production process.

  • This position requires an individual with a high level of financial acumen. Must understand food cost, labor controls, middle of the page expenses with an expert level of P & L knowledge.

  • Ability to manage standards/systems in a café / retail operation. The ability to hold employees accountable and the ability to create an engaged productive work force.

  • Previous Retail operations experience and a passion for providing quality food options to enhance and elevate the dining experience.

  • Ability to manage through General Managers

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.

Apply Now!

Are you ready to start your Sodexo career? Apply now!

Position Summary

Functions as the in-unit leader for multiple accounts and/or contracts within a defined geography. Single point of contact and/or client liaison in support of a multi-site.

Key Duties

  • Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

  • Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

  • Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

  • Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

  • Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

  • Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

Qualifications & Requirements

Basic Education Requirement - Bachelor’sDegree

Basic Management Experience - 5 years

Basic Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 76747

Category General Management

Relocation Type Yes - According to Grade

Employment Status Full-Time