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Verizon Principal Device Engineer in Waltham, Massachusetts

What you’ll be doing...

This position requires highly motivated individual with solid technical and leadership capabilities to work within the Device Technology organization. The individual will report to a Manager and interface extensively with OEMs and cross-functional groups within the company.

The individual will be responsible to advocate on behalf of Verizon’s interests, deliver the best possible customer experience on the Android platform and maintain Verizon’s market leadership position via flawless execution of new features/experience to support device launches.

Responsibilities for this position include:

  • Technical project management lead on projects (including feature development) that are critical to device launches.

  • Lead design and development of large-scale, complex technical solutions to bring new features and customer experiences to market against an aggressive schedule.

  • Architect technical solutions and system engineer IT/Network/OEM components.

  • When designing the feature and launching the product, anticipate and minimize impacts to Customer. Care and key areas of the business to minimize additional cost.

  • Define the end-to-end customer experience and write/prioritize/groom technical requirements.

  • Create an overall project schedule and independently manage a large cross-functional team to protect project scope and deliver against interim milestones to ensure time to market.

  • Outline the overall test strategy and define test cases to ensure the enhancements are delivered with quality.

  • Document support materials to prepare Go to Market and Customer Care teams for launch.

  • Investigate and resolve post-launch issues.

  • Ability to multitask effectively and execute multiple concurrent projects with minimal supervision.

  • Responsible for maintaining the integrity and secrecy of the program.

  • Verizon Technical Lead to interface with OEMs.

  • Negotiate with OEMs and advocate for the interests of Verizon.

  • Determine gaps and drive features and priorities of the company into the Android platform.

  • Close open action items and drive items to completion with initiative and focus.

  • Manage senior level executive discussions making sure to focus on key items of interest to address with the OEM partners.

  • Strategist with a focus on innovation and cost reduction.

  • Proven track record to produce results.

  • Carry out sanity testing of new test device software as needed and push to fix any issues.

  • Work with internal cross functional teams (i.e. Supply Chain, Customer Care, etc.) to determine cost estimates to the business and identify solutions to minimize impact to the business.

  • Ability to break down and work through complex projects on their own with little assistance

  • Coordinate and track open items from Feature Lock down.

  • Ability to understand technical device requirements in order to speak to OEMs while making sure that they meet requirements.

  • Help test new device software upgrades and post process device log data as needed to ensure best customer experience and no negative billing impacts.

  • Strong communication skills to interface with various cross functional groups and the ability to formulate executive readouts so that all internal parties are kept in the loop and expectations are managed.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Six or more years of relevant work experience.

  • Willingness to travel.

Even better if you have:

  • A degree.

  • Experience in collaborating with a diverse set of stakeholders to deliver results against aggressive deadlines.

  • Strong project management skills.

  • Proven leadership, strong communication skills and experience in presenting to executives on key topics.

  • Strong self-initiative and persistence, ability to deal with a high degree of ambiguity and drive clarity in key areas.

  • Exceptional attention to detail.

  • High energy, strategic thinker with track record of executing.

  • Analytical with critical thinking ability.

  • Ability to balance multiple projects of varying duration supporting both the pipeline as well as projects underway.

  • Managed a team of direct and indirect resources to drive through the organization’s goals.

  • Demonstrated ability to integrate multiple technologies across a wide variety of disciplines in order to design solutions focused on the end-to-end customer experience.

  • Detailed knowledge/experience working with a broad range of topics such as eUICC, mobile device Operating Systems, device User Interface concepts, GSMA specifications, and wireless network architecture.

  • Willingness to take complete ownership of project deliverables and work to meet scheduled deliverables with very little or no direct supervision.

#VZProductDevelopment

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

REQNUMBER: 534178-1A

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