Humana Medical Record Retrieval Specialist /Phone Team - Louisville OR Portland, ME (WAH) OR Syracuse, NY (WAH) in Syracuse, New York

Role: Medical Record Retrieval Specialist Assignment: Medicare Risk Adjustment Location: Can be located in Portland, ME (Work at Home), Syracuse, NY (Work at Home), or Louisville, KY

Humana’s dream is to help our members and our own associates achieve lifelong well-being. Use your clinical experience to work with patients and providers in a nontraditional environment where your knowledge will make a difference. Our associates know their work is vitally important; we strive to ensure we provide perfect service with one-on-one member interactions as a coach, personal nurse, or clinical advisor. Humana’s Perfect Service® means getting the basics done right, delivering value and quality, providing guidance on needs, and being engaged with our members. We want to help our members make the right choices to live life fully. We begin that process by connecting our members with an associate who cares.

Assignment Capsule Be a part of our Clinical Space- Provide guidance to facilitate interaction or services that connect people with lifelong well-being.

The Medical Records Retrieval Specialist travels to provider offices within the region and scans medical records into a secure system. The records are reviewed by Humana's Coding staff.

  • Travel up to 50% of the time, and will consist of driving to locations close to your home, as well as driving to locations that require overnight travel on occasion

  • Use a laptop computer and a portable scanner to retrieve medical records which will be uploaded into a database.

  • Schedule appointments and visits to physician offices in a timely, efficient manner to meet all deadlines.

  • Conduct phone calls for entire region as well

  • Will be responsible for scrubbing data

Role Essentials

  • High School Diploma or equivalent

  • Professional appearance and attitude

  • Must have reliable transportation with insurance and valid driver's license

  • Demonstrated organizational skills

  • Proficiency in Microsoft Office Word and Excel

  • Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems

  • Excellent communication skills, both verbal and written

  • Ability to travel locally up to 50% of the time using personal vehicle (mileage reimbursement will be provided)

  • Ability to travel overnight occasionally

Role Desirables

  • Associate’s or Bachelor’s Degree in a related field

  • Previous healthcare or health insurance experience preferred

  • Previous experience working with medical records

  • Familiarity with medical terminology

Additional Information

This role will be home-office based, however, you must live in the Southern Maine area as the travel will be up to 50% to local provider offices in that region.

Humana is an organization with careers that change lives—including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you’re ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.

After applying, we encourage you to join our Talent Network as well, so you can stay informed and up to date on what’s happening around our organization in the changing world of healthcare.

Title: Medical Record Retrieval Specialist /Phone Team - Louisville OR Portland, ME (WAH) OR Syracuse, NY (WAH)

Location: US

Other Locations: US-New York-Syracuse, US-Maine-Portland, US-KY-Louisville

Requisition ID: 192543

Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We also provide free language interpreter services. See our full accessibility rights information and language options.