CVS Health Product Management Director in Scottsdale, Arizona
The Director, MTM will lead a team responsible for defining and driving our data strategy as well as ensuring our MTM program is operating within the regulatory
guidance provided by CMS (Centers for Medicare and Medicaid Services).
Our MTM program is highly regulated and ensuring we have a well thought out strategy with regards to our data and
oversight is critical. In addition, the MTM Director will lead all efforts regarding analytics, client dashboards
and operational reporting.
The primary objective of thisteam is to ensure we partner cross-functionally with key stakeholders todemonstrate the value of the MTM program, ensure the MTM program is running with the highest degree of data integrity and compliance and lastly, ensure our clients have visibility into the value and operational metrics aligned to their Star rating goals.
Additionally this team will be responsible for shaping the strategic roadmap as we continue to identify synergies with other clinical programs to improve the member experience, identify lower cost delivery solutions and improve PBM client satisfaction.
Lead analytic and compliance initiatives for the MTM team and work cross-functionally to define and execute against these initiatives.
Partner closely with key stakeholders from with cross-functional partners including IT, Compliance, PBM Account Sales Teams, Client and Internal Audit, Finance and our MTM
vendor(s) to define the analytic roadmap, audit and oversight strategies and client operational dashboards.
Represent the MTM Product team professionally during audit and client presentations.
Apply a growth mindset in defining analytic strategies and oversight activities.
Use critical problem solving skills to identify and articulate the root cause should findings be identified during audits.
Lead planning and execution of CMS End of Year reporting efforts for the MTM program.
Impact and influence vendor partners when shaping data strategy and vendor oversight activities.
Apply a continuous improvement mindset across the team
Manage multiple initiatives to ensure the highest value, most impactful efforts are prioritized and are aligned to our overall strategic roadmap.
Synthesize client needs as well as internal insights and findings to inform our data strategy
Synthesize customer insights and ask key questions to inform the shape of digital experiences.
5+ years of experience in product management and analytics in a highly regulated environment.
5+ years of experience in roles requiring strong communication and interpersonal skills and the creation and delivery of succinct executive-level presentations
5+ years of experience in team building and leadership involving direct, indirect, and non-reports with proven ability to
work in a matrix team environment and demonstrate thought leadership and ability to influence where no direct line of control exists
5 + years of experience using quantitative skills with the ability to link product features to strategic objectives while using hard data and metrics to substantiate assumptions and recommendations
5+ years of experience in roles which require initiative to drive projects, tenacity to delivery results in a complex environment, and the ability to manage across many projects.
Proven track record effectively building strategic analytic roadmaps and improving
overall product integrity.
Self-motivated, high energy individual who can easily function in a high demand, high quality
and results driven environment.
Strong verbal communications and problem solving skills when engaging with key stakeholders,
clients and leadership.
Experience in team building and leadership involving direct and indirect resources
Demonstrated ability to work cross-functionally by building solid working partnerships
Bachelor’s degree. MBA (Preferred).
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO IS THE LAW SUPPLEMENT at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
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For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/