CVS Health Consultant Health Plan Client Support in Scottsdale, Arizona
As a Health Plan Client Support Consultant, you will be responsible for the creation and ongoing maintenance for internal/external processes for the Health Plan Client Support team. In this role you will handle scheduled and ad-hoc data/reporting requests for internal partners and external clients. You will also lead process improvement initiatives translating business requirements into impactful solutions. You will collaborate with Health Plan Client Support team members, Health Plan account teams and other CVS internal partners to identify opportunities, define business requirements and assist in designing and implementing solutions to maximize efficiency/productivity and create value for our Health Plan clients. You will also perform data validation and analysis to ensure accuracy and that client expectations are met or exceeded.
In order to be successful in this role you must have the ability to create, Pivot Tables, Formulas, Macros, Visuals i.e. charts & graphs and Dynamic data syncing.
You will elevate as a peer leader within the department and serve as a subject matter expert, fulfilling the function of both a resource and mentor to new and tenured Health Plan Client Support Specialists within the organization. Your responsibilities will also include providing peers with direction on program requirements and supporting training initiatives, while providing feedback and recommended solutions for process efficiencies.
• 2+ years of experience with data analytics
Experience with CVS adjudications platform RxClaim/AS400
Experience working with CRM platform (Salesforce)
Master's Degree in any discipline is preferred
Required - Bachelor Degree
It’s a new day in health care.
Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.
At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the country’s health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at https://cvshealth.com/covid-19
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO IS THE LAW SUPPLEMENT at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . Please note that we only accept applications for employment via this site.
We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team at mailto:AdviceCounsel@cvshealth.com or calling 877-805-9511.
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