Aetna Community Development Coordinator in San Diego, California

Req ID: 52112BR

POSITION SUMMARY

Responsible for developing, facilitating, and implementing outreach activities, special events, programs, and presentations which support outreach to potential members, education, and health plan awareness within the Medicaid population and the community. Responsible for developing and maintaining relationships with community contacts. Maintains marketing guideline compliance with California's state laws and regulations.

Must live within commuting distance of San Diego office.

Fundamental Components:

Develops, facilitates, and implements outreach activities, special events, programs, and presentations to increase awareness of the health plan's presence in the community.

Responsible for building and maintaining relationships with community contacts, and evaluating opportunities for participation in local community events.

Responsible for event logistics including reserving space, catering, communication, distributing materials, facilities support, and other similar activities. Monitors and/or participates in the preparation and tear down for the event.

Manages on-site event staffing and handles any problems or emergencies that may arise. Acts as contact for all event providers and participants.

Assures proper documentation for membership and leader driven activities and events.

Gives individual or group presentations to potential sponsors, community partners, and members.

May conduct new member orientation and lead-generating events and activities.

Provides recommendations and status updates to the department management team as required.

Produces and maintains a community events calendar to assist the department with community and member awareness.

Performs other duties as required.

BACKGROUND/EXPERIENCE desired:

3-5 years customer service experience.

Previous experience working with the Medicaid or Medicare population preferred.

Demonstrated written and verbal communication skills. Able to present information to various audiences.

Bilingual preferred (languages considered include but are not limited to Vietnamese, Chinese, Russian, Tagalog, Farsi, Swahili, and Arabic)

Excellent interpersonal and negotiating skills.

Ability to work independently and travel alone.

Valid drivers license in good standing and access to a reliable vehicle required.

Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications.

Must be able to work a flexible schedule including weekends and off-shifts as required.

Minimal overnight travel may be required.

EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

Telework Specifications:

Flexible telework / office-based schedule (must live near certain office location)

ADDITIONAL JOB INFORMATION

This is an exciting opportunity to engage with community partners and leaders to promote health equity and access for at-risk populations.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Product