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JPMorgan Chase CCB - Operational Risk Manager – Vice President in Plano, Texas

JPMorgan Chase& Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/ .

Our Firmwide Risk Function:

Our Firmwide Risk function is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of Risk professionals brings and embracing an inclusive environment.

Responsibilities:

The Operational Risk Management (ORM) team is responsible for independently, holistically, and proactively identifying, assessing and managing operational risks across the Consumer & Community Banking (CCB) Line of Business. The role is highly visible to senior management and offers the opportunity to work across JPMorgan Chase & Co. The role will require knowledge of Operational Risk and key risk management skills, along with an ability to build strong relationships. This Operational Risk Manager position will based in either Columbus, Wilmington (DE), or Plano, and have the following responsibilities overseeing operational risks across the Consumer Banking, Business Banking, and Digital Services businesses:

  • Ensure that the Compliance, Conduct & Operational Risk (CCOR) Framework is in place and operating effectively across all regions.

  • Act as point of expertise for Operational Risk, advising business partners and other functional groups, on emerging and key risk trends, risk events and issues, Key Risk Indicators and other metrics, risk appetite, tolerance and governance.

  • Conduct Deep Dives and Significant Event Reviews identifying key risks and mitigation measures.

  • Liaise with 1st and 2nd line business partners on risk & control initiatives (e.g. Risk Identification, Risk Assessment and implementation of CORE).

  • Develop, maintain, and review Operational Risk Policies, Standards and Procedures, monitoring implementation and on-going compliance.

  • In crisis scenarios, independently assess operational resiliency processes (e.g. playbooks), highlight risk scenarios / recommend solutions and proactively manage risks resulting from existing or potential events.

  • Provide independent operational risk oversight in key governance forums (e.g. Business Control Forums and Committees).

  • Provide Operational Risk Management oversight and independent challenge of changes to core processes that result from industry, regulatory and/or business decisions and strategic initiatives.

  • Conduct reviews on new operational capabilities and new proposals (or changes).

  • Liaise with regulators in respect of Operational Risk matters.

  • Financial services background, with at least 6 years’ experience in the industry.

  • Strategic thinker with strong analytical and project management skills.

  • Strong influencing skills and ability to drive change.

  • Excellent written and verbal communication and presentation skills. Ability to understand risks and their drivers and to form, articulate and explain views.

  • Ability to multi task, prioritize and deal with multiple tasks in a fast paced and evolving environment.

  • Confidence and ability to make balanced decisions and effectively represent JPM.

  • Experience in interacting with global partners and senior management across businesses and geographies.

  • Proactive and self-motivated with the ability to act independently.

  • Ability to lead and direct compliance with the Operational Risk Management agenda.

  • Detailed knowledge of Retail Banking, Consumer and Business Products, and Digital services will be an advantage as will previous Risk, Compliance and/or Audit experience.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

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