Deloitte Salesforce Implementation Manager – ConnectMe in Phoenix, Arizona
Salesforce Implementation Manager ConnectMe
ConnectMe enables a digital workplace using data and insights to connect the workforce to what they need, where and where they need it. It allows HR to integrate and streamline information across various system through a personalized dashboard.
Work You ll Do
As a Salesforce Implementation Manager - ConnectMe , you will be leading the Client Implementation of ConnectMe to ensure a seamless transition of the product into their existing enterprise systems.
This will include:
Working with your Clients to understand their functional and technical requirements in order to architect the solutions to solve their business issues.
Supporting the team as they build custom demos of the product to show clients the power of ConnectMe.
Being directly involved in the continuous development of ConnectMe, Deloitte s proprietary product built on the Salesforce.com platform.
Providing your expert knowledge in SFDC to support the implementation of the product for our clients
Responsible for delivering systems and enhancements developed from established requirements by working closely with Onshore counterparts, clients, developers, implementation partners etc.
Act as end-to-end implementation consultant for clients, navigating them through implementations leveraging design thinking and agile techniques
Provide sales support as needed including acting as a subject matter expert and potentially configuring system for client demos with quick turnaround time
Leading and managing a work stream on enterprise implementations
Use problem solving, communication and troubleshooting skills with the ability to exercise mature judgment
Ability to act as both a functional and technical architect for Salesforce deployments
Bachelor s Degree
Strong functional and technical understanding of Salesforce
Experience in leading multiple Salesforce Implementations
Experience leading a virtual project team (both onshore and offshore)
Experience working in Agile environments
Up to 75% travel
Solution Architecture experience
Salesforce Service Cloud, Administrator and App Builder Certifications a strong plus
Direct experience with SFDC Service Cloud, Sales Cloud or Force.com (application design, architecture and development using Salesforce.com)
Ability to quickly grasp, learn and provide ConnectMe Configuration solutions to client needs
Prior SFDC knowledge on debugging and resolving custom components including integration components for SFDC, SFDC APIs, Apex controllers, Apex Web Services, Apex callout, outbound messaging, SFDC data loaders and ETL Tools - e.g. Datastage
Knowledge of the HR function & processes preferred
Knowledge of Salesforce Lightning
External consulting experience with a big consulting firm preferred
About Deloitte Consulting s Human Capital as a Service
Human Capital as a Service (HCAS) is focused on developing and delivering a Human Capital Platform of products and research, enabling digital organization and helping clients improve their performance and better adapt to disruption in their business. HCAS delivers insights to clients through a modern, digital destination for employees, managers, and HR Professionals. This offering helps organizations to move faster, adapt quickly, learn rapidly, and embrace a dynamic workforce.
Today s employees are digital consumers. They expect to interact with colleagues, access information and connect to work with the same ease they have at home. This is why Deloitte created ConnectMe - A portal, mobile, workflow, and case and knowledge management for HR service delivery. Learn more about ConnectMe at https://www2.deloitte.com/us/en/pages/human-capital/topics/connectme-improve-employee-experience-management.html
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html
Category: Management Consulting
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