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Job Information

CVS Health Accounts Receivable Supervisor in Phoenix, Arizona

Job Description

As a Supervisor for the Infusion Accounts Receivable department, you will be responsible for providing leadership for assigned Collections team. You will oversee a team of medical collection specialist that are responsible for ensuring accuracy of information on billed claims, in a timely manner, researching and resolving any submission errors. Additional responsibilities of the Collections Supervisor include: Oversee day to day operations of teams to ensure timely and accurate completion of all Collections activities. Maintain productivity and quality standards. Review accounts for accuracy. Work with management to complete disciplinary action required. Complete annual performance reviews for employees and provide timely feedback. Create a work environment for employees through team building, coaching, constructive feedback, work delegation, personal example and goal setting that encourages creativity, open dialogue on work issues, professional growth, and a consistent high level of performance. Develop and maintain "super user" capabilities in technology applications and all other related information systems, tools, technologies, and processes.

Required Qualifications

2+ years of leadership experience in financial reimbursement or medical insurance/billing.

5+ years of Revenue Cycle or similar Accounts Receivable experience, preferably within billing/collections

1+ years of experience using Microsoft Office Suite, Word, Outlook, and Excel

Preferred Qualifications

Clear understanding of how Collections and Billing impact Revenue Cycle operations and financial performance.


Verifiable High School Diploma or GED is required.

Business Overview

It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services providing infusion therapies and services to over 20,000 patients each month.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at and EEO IS THE LAW SUPPLEMENT at . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team at . Please note that we only accept applications for employment via this site.

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