EY Project Manager - IT Services in Paris, France

Project Manager - IT Services

Core Business Services

Requisition # PAR0046A

Post Date Oct 12, 2018

Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

EY Technology supports our technology needs through three business units:

Client Technology (CT) -focuses on developing new technology services for our clients. It enables EY toidentify new technology-based opportunities faster, and pursue those opportunities more rapidly.

Enterprise Workplace Technology (EWT) – EWTsupports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience.

Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.

Job Summary:

A project manager is responsible for delivering IT projects to schedule, budget and quality. The role requires mastery of the technical knowledge of project management inter-related process stages i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management. Proficiency in related processes such as portfolio management, program management, methods and tools and quality assurance is also required. Senior project manager must have excellent stakeholder relationship management skills to successfully lead and manage the project team and project stakeholders, and have expertise recognized and requested by customers.

Essential Functions of the Job:

  • Successfully execute the project to agreed schedule, budget and scope

  • Perform the relevant project management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management

  • Plan the project based on a defined need – results in detailed scope/budget/schedule baseline

  • Monitor and control the work to ensure that the project remains on track and in control

  • Plan for and manage change

  • Reports on variances to the approved project baseline

  • Close the project to formalize acceptance of the project result and release project resources

  • Interface and communicate with project team, management and stakeholders

  • Manage project work and resources to enable successful and timely completion of the project

  • Performs gate reviews and quality assurance reviews with all aspects of IT organization and business sponsors

  • Delivery of projects aligned to overall business and technology strategies and architectures

  • Work within defined governance processes

  • Manage external contracts and suppliers where required

  • Support development of business cases with the customer team including leading on the solutions estimate

  • Lead the development of the project charter and scope, and ensure delivery of the solution to schedule, budget and scope

  • Develop objectives, phasing and content of the project to deliver on the business case benefits, budget and timescales

  • Manage to the objectives and plan by thorough risk, issue and change management across both business and IT parts of the project

  • Ensures that quality project standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies and deliverables

Analytical/Decision Making Responsibilities:

  • Monitors and manages project baseline to ensure activities are occurring as planned - scope, budget and schedule – manages variances

  • Proactively identify risks and issues on projects - leading team to develop risk management and issues management plans

  • Identifies potential points of contention for missed deliverables; creates and implements strategy to mitigate shortfalls in timeline and budget

  • Anticipates problems before they occur; defines the problem or risk; identifies possible causes; works with team to identify solutions; selects and implements most appropriate solution

  • Develop and manage plans to address project strengths, weaknesses, opportunities and threats

  • Ability to balance both the "science" of how to perform project management and the "art" of project management, which is learned through experience and skill training/application

  • Analytical skills and problem solving skills needed to manage multiple factors on a project simultaneously

  • Demonstrate business analytics to manage and meet sponsor and customer needs

Knowledge and Skills Requirements:

  • Experience of managing IT projects with personal accountability for delivering to time and cost for large, complex projects typically from $100,000 up to $5m in value and 6 to 18 months in duration

  • Mastery of project management methodology, tools and templates (includes project planning, schedule development, scope management and cost management)

  • Track record of customer focus, based on openness, trust, and delivering on promises

  • Not mandatory but desirable - experience of delivery that includes the use of supplier and off-shore resources

  • Not mandatory but desirable - experienced in managing to contract; ensuring clients and suppliers alike perform in accordance with original agreement

  • Not mandatory but desirable - experience across packaged and bespoke systems and infrastructure, ideally on an international basis

  • Not mandatory but desirable - management skills to manage one or more large, complex projects simultaneously

  • IT background with experience across the systems development life cycle with experience in all project phases – plan, initiate, elaborate, design, build, test, implement.

  • Knowledge and use of industry-standard project methods, tools and techniques e.g. RAIDS, budget, communication

  • Strong team working skills across matrixed client, supplier and geographically dispersed virtual teams

  • Strong communication and interpersonal skills (includes negotiation)

  • Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing

  • Leader in the use of IT methodologies, processes and standards for project management

Supervision Responsibilities:

  • Direct supervision provided by an experienced program manager or sub-lead; frequency on a weekly or as needed basis

  • Senior project manager is expected to act independently to deliver project to schedule, budget and scope; support provided as required and requested, and is self-driven and motivated

  • The project manager leads project teams consisting of cross functional, global, and virtual groups; directly supervises staff; assigns responsibility to members; monitors progress

Other Requirements:

  • National and international travel may be required

Job Requirements:

Education:

  • A degree in Computer Science or a related discipline; or equivalent work experience

Experience:

  • 5+ years in a corporate IT environment

  • 3+ years’ experience in project management

  • Other relevant experience in a related technical field (application development, deployment/implementation and infrastructure)

  • Work experience in a professional services industry, preferred

Certification Requirements:

  • Project management certification is preferred (PMI/CAPM or PMP, PRINCE2)

  • Familiarity with ITIL v2 or 3 would be advantageous