JPMorgan Chase KYC Solutions – Sr Project Analyst - Associate in Newark, Delaware

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. JPMorgan Chase & Co.is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as Flexible Work Arrangements with periodic work from home and non-standard business hours, fully paid parental leave time, health care insurance and retirement benefits.

Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.

KYC Solutions in the Commercial Bank CAO is a firm-wide utility supporting all Lines of Business in the completion of requirements to satisfy the firm’s Know Your Customer (KYC) standards. We partner with Global Financial Crimes Compliance, all JPMorgan Lines of Business and their KYC Officers and Client Owners and other utilities such as Client List Screening and Client Reference Data Operations to support and maintain the integrity of our Client KYC information.

The KYC Solutions team is seeking a Senior Project Analyst to support the Holistic Client Due Diligence Program. This multi-year program is responsible for developing and implementing a scalable and sustainable Operating Model and Technology platform to enable a holistic view of JPMorgan higher risk clients, and ensure that client information is managed consistently across the Lines of Business globally.

The candidate will work with the Project Managers and be responsible for leading and co-ordinating specific project activities that underpin the Program’s Execution, Governance and Control and maintaining key project artefacts in the process

Project interaction will include a range of day to day delivery meetings with the core project team(s) including Global Financial Crimes Compliance, Client Reference Data Utility, KYC Utility, Lines of Businesses and Technology Groups. The candidate’s role will include:

  • Planning and executing project deliverables

  • Requirements and Problem Analysis

  • Risk & Issue tracking

  • Managing regular readiness and health checks

  • Crafting core team and executive communications and critical updates

  • Preparing material for critical project meetings, logging the meeting output and ensuring associated actions are tracked through to resolution.

  • Gathering milestones

  • Reporting progress

  • Managing cross LOB tasks

Background and experience in general Project Management and Business Analysis skills are a pre-requisite for this role, as is the ability to face off to senior stakeholders with solid communication skills key. An understanding of KYC and the associated KYC systems would be a distinct advantage.

Key Responsibilities:

  • Liaise with business and project stakeholders, key business users and subject matter experts to understand scope and help to prioritise business requirements across impacted areas.

  • Lead/Participate in meetings, at the operational and project level, providing continuous feedback on item status; ensure information is shared and issues addressed; always focusing on ensuring work tracks to original expectations.

  • Produce and maintain project and test plans and other associated documentation.

  • Function as an escalation point to keep all parties aware of overall project impact, facilitating management decisions at the earliest opportunity. Also, recognizing key issues and risks and facilitating teams to solution or escalate to senior management.

  • Supporting business units in the development and execution of their plans for a successful implementation.

  • Participate in workshops and presentations where required.

  • Track key issues and risks; provide transparency to management and business partners.

  • Collaborate with business owners and Technology/delivery workstreams to ensure clear communication of objectives and requirements.

  • Actively identify opportunities to improve and streamline the Governance and Control activities and then drive through changes to implement those changes.

  • Perform essential administrative duties include meeting set up and minute taking.

  • A good grounding in general Project Management skills evidenced by previous project work.

  • A good understanding of project requirements, project delivery process, testing success factors, and implementation guidelines.

  • Experience interacting directly with business stakeholders and end users - strong verbal and written communication skills; strong meeting facilitation skills.

  • Ability to be flexible, follow tight deadlines, organize and prioritise work.

  • Result oriented attitude with a track record of high quality deliverables.

  • Ability to adapt tools and processes to project needs and changing expectations.

  • Strong team building skills – must enjoy working as part of a hardworking and close knit team.

  • Experienced in the use of Microsoft Power Point.

  • Experienced in the use of SharePoint.

  • Bachelor’s degree or equivalent, professional certification or equivalent work experience.

  • A good understanding of KYC processes and the associated KYC Systems Application Flows would be a major advantage.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.