PwC Difference Manager Experience Center NY in New York, New York

PwC/LOS Overview

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PwC Advisory helps our clients with their most challenging imperatives from strategy through execution. We combine the breadth of knowledge of over 48,000 global professionals with deep industry knowledge to deliver custom solutions for our clients. We work with the world's largest and most complex companies and understand the unique business issues and opportunities our clients face.

Job Description

Our Customer consultants help clients to shape their businesses through customer experiences – building bridges between digital and analog, delivering personal and contextual experiences powered by technology and analytics, and driving the total experience by engaging the customer, product, partner and employee experiences.

We use our capabilities in Experience Design, Marketing, Sales, Service, Pricing and Customer Analytics to help our clients better understand the customer, generate sustainable growth and expanded market share, and be always on in an experience economy.

Position/Program Requirements

Minimum Year(s) of Experience: 7 and 3+ years of management, preferably in an event design and facilitation environment.

Minimum Degree Required: High School Diploma

Degree Preferred: Bachelor's degree

Knowledge Preferred:

Demonstrates extensive knowledge and/or a proven record of success in the following areas:

  • Executing and managing multiple, simultaneous accelerated design engagements, including delivery of client scope definition, design agendas, assignment creation and project plan; and,

  • Understanding business and experience contexts of an engagement to establish that design, timelines and commitments are met for each client under a broader business and strategic lens.

Skills Preferred:

Demonstrates extensive abilities and/or a proven record of success as a business event designer, coach, facilitator, and work stream manager in the following areas:

  • Managing the energy of a group and providing clarity and context to client and teams throughout event design engagements;

  • Designing experience activities leading tangible outcomes and shifts in context; and,

  • Providing sponsor coaching and facilitation team guidance throughout design activities.

  • Generating a vision, establishing direction, motivating team members, creating an atmosphere of trust, leveraging diverse views, coaching staff, encouraging improvement and innovation; and,

  • Communicating and working with multiple high level stakeholders to support marketing and sales activities.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.