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New York Life Insurance Company Compliance Associate in New York, New York

A career at New York Life at offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It’s a career journey you can be proud of, and you’ll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace at where all voices can be heard. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation at .It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn at , our Newsroom at and the Careers at page of at .

The Compliance Analyst will contribute to the Annuity Service Organization by ensuring compliance with regulatory requirements related to service processes and controls. The analyst will fulfill all audit related requests in addition to performing Quality Assurance and focus reviews, both of which involve the analysis of various service processes. They will perform analysis on various control reports; provide results and recommendations. Develop adherence strategies in conjunction with management, General Counsel and Governmental Affairs. Apply strategic thinking and establish functional objectives to align with organizational obligations. This position may be based in either our New York Home Office in Manhattan or Cleveland Service Centers.

Primary Responsibilities:

  • Review and respond to internal and external audit requests; validate data to fulfill requirements

  • Act as a key contact on Compliance related activities for the Third-Party Distribution Annuities Service Center (TPD) and keep management apprised of compliance matters

  • Respond to service-related complaints and subpoenas. Work with departments outside of our service organization to investigate and resolve fraud

  • Conduct in-depth Quality Assurance reviews of work types within the service organization to confirm compliance with regulatory and procedural requirements

  • Partner with the greater NYL Corporate Compliance Department to ensure oversight of all variable separate account procedures and regulatory requirements

  • Analyze critical controls; evaluate the effectiveness of current controls by participating in focus reviews and benchmarking across the organization in addition to participating in business improvement initiatives

  • Recommend improvements and corrective measures to potential control deficiencies

  • Continuously look for ways to improve the internal Quality Assurance process

  • Build relationships with other business units to capture meaningful and value-added recommendations

  • Assist service associates with compliance related issues and questions

  • Demonstrate ability to find solutions to unique issues and use judgment to ensure both the company values and client experience are optimal

  • Liaise between our Third-Party Distribution Compliance team and Office of General Council to remediate escalated issues


  • Bachelor’s degree preferred; High School Diploma or GED required.

  • FINRA series 6 required, or attained within 6 months

  • 2+years of demonstrated experience with Risk and Controls, Audit, or Quality Assurance with focus in operations (processes, procedures, controls)

  • Demonstrated risk assessment, business writing, and data analysis skills

  • Proven ability to apply critical thinking skills and sound logic in evaluating problems and delivering solutions

  • Intermediate to Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook required

  • Excellent verbal and written communication skills

Please note : This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.


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