JPMorgan Chase CIB - Treasury Services - Strategic Product Integration Manager - VP - NYC/Chicago in New York, New York

JPMorganChase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at .

J.P.Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $24 trillion of assets under custody and over $420 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

J.P. Morgan TreasuryServices (TS) is one of the world’s largest, most trusted and innovative full-service providers of domestic and international cash management, liquidity, commercial card, FX and escrow solutions. With more than 135,000 corporations, financial institutions, public sector agencies and non-government clients in over 180 countries across the globe, we offer specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable TS to deliver a consistent set of services to clients no matter where they are across the world.

Role and Responsibilities

J.P. Morgan ACCESS Product Management is seeking a talented candidate to lead and drive product integration strategy. This individual will work closely with global TS Product Managers, Implementation/Service, Operations, and technology teams to successfully integrate new Product capabilities into the ACCESS Platform. J.P. Morgan ACCESS® is the top-ranking cash management application which serves thousands of corporate clients spanning across all regions. As an ACCESS Product Manager, you will be defining and executing on the strategy that helps J.P. Morgan increase its market leadership position and simplifies our client experience.

The successful candidate for this role is a leader who has in-depth knowledge of Treasury Services Products with a strong ability to manage and deliver global large scale solutions in a dynamic environment. We are looking for a strategic, results-oriented leader with extensive direct client interaction that can use their customer insight to guide the organization to new opportunities. Our ideal candidate is a structured, highly-organized individual with advanced abilities in communicating across global Senior Executives, Product, and Technology partners with strong influencing / relationship management skills.


  • Responsible for product integration strategy, roadmap prioritization, and definition of key program initiatives that meet bank and client needs

  • Ability to define product value propositions and execute marketing plans in support of multiple platforms

  • Develop robust model and detailed analysis to help drive new product development, concept validation, market analysis, and validation of data to support future business initiatives

  • Engage key business resources to understand existing processes, challenges and issues

  • Champion product initiatives through client and market insight in order to influence decision makers

  • Gather client feedback, user research, on-boarding/implementation requirements, and system data needed to support new product integration and identify legal/documentation impacts

  • Understand, simplify, and document business requirements, workflows, and define reference documents to support product integration

  • Responsible for ensuring that the integrating product business requirements meet the strategic direction of the ACCESS platform are clearly understood by the core product and technology teams

  • Provide guidance and direction to the various product and technology teams for product integration related issues

  • Foster an environment where issues are evaluated, escalated and resolved

  • Demonstrate superior judgment to mitigate risk; adhere to and enforce global regulations and bank compliance mandates

  • Manage pre- and post-release expectations

  • Direct cross-organizational program teams through product lifecycle from conception to execution, including executive approval and demand management processes

  • Identify product dependencies, gaps, key issues and present recommendations for resolution

  • Define process improvements and deliver product capabilities that improve client experience and deliver value to the firm

  • Communicate effectively across all levels of stakeholders including senior management

  • Guide clients to the adoption of new business initiatives that meet or exceed industry standards


  • Minimum BS or equivalent level of education/experience required

  • At least 10 years of experience in product or product-related functions, including product development and marketing

  • Strong experience in delivering end to end global and regional solutions

  • Possesses knowledge of cash management, securities, and other Treasury Services, particularly for wholesale client and product base, is highly desirable. This may include commercial banking, treasury, and/or investment banking activities

  • Experience in authoring executive summaries and presenting to management

  • Experience with developing business requirements, process flows, use cases and deliverables/documents

  • Understanding of systems development methodologies. Ability to work with other business and technology resources, subject matter experts, user interface design, and other groups involved in implementing a successful technology solution

  • Self-starter who is able thrive in a fast-paced, collaborative and cross-functional environment that is results driven

  • Passion for online technology and knowledge of industry structure, trends and influential companies

  • High level of creativity, ability to think ‘outside the box’

  • Comfortable with, and an advocate for, ongoing change

  • Comfortable working in a matrix management organization structure

  • Excessive attention to detail and ability to work independently

  • Critical thinker with strong problem solving skills

  • Highly collaborative working style, able to integrate product view into cross functional teams and drive teams to a successful delivery

  • Excellent organizational, multitasking and prioritizing skills. Ability to handle multiple initiatives simultaneously

  • Exceptional written, presentation and verbal communications skills

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.