Northwell Health Clerical Support Associate in Manhasset, New York

Req Number 002329

Job Description

Performs receptionist/secretarial duties to facilitate the efficient functioning of the unit. Maintains unit supply inventory.

Responsibilities Include:

  • Performs receptionist duties to facilitate the efficient functioning of the unit.

  • Answers telephone, takes accurate messages, and reports any issues to Registered Nurse and/or Patient Care Manager.

  • Admits patients to unit. Labels and obtains addressograph plate, and places patients in census book and census sheet.

  • Responds to patients on the intercom system and promptly relays information to appropriate staff member.

  • Directs patients, physicians, visitors and staff to appropriate areas in a polite, friendly, courteous and informative manner.

  • Schedules and coordinates appointments for patient tests and procedures.

  • Notifies Patient Registration of any change in the census resulting from newly assigned/transferred/discharged patients.

  • Coordinates room assignments with Patient Registration. Maintains/changes patient records to reflect re-assignment. Notifies appropriate staff when patient's room is ready.

  • Serves as a liaison with various hospital departments (i.e. Dietary, Environmental Services, Central Services, Staffing Office, etc.) and submits work orders/ requests, as needed.

  • Performs secretarial duties to facilitate the efficient functioning of the unit.

  • Transcribes physician's orders to appropriate documents according to policy.

  • Enters significant patient data into the computer information system (i.e. testing requests, reports, procedures, referrals, admissions, transfers, discharges, diet orders, etc.)

  • Establishes and maintains medical records. Ensures admission consents and cytology forms are complete and filed appropriately.

  • Completes medical record upon patient discharge. Ensures medical record is delivered to the Medical Records department within four (4) hours of patient discharge.

  • Maintains various unit records, i.e., census sheets, etc.

  • Gathers volume indicators for performance improvement activities and compiles statistics for reporting

  • Maintains unit supply inventory. Orders and restocks office supplies and patient care items with respect to the guidelines/par levels for the unit.

  • Performs related duties, as required.

Qualifications

  • High School Diploma or equivalent, required.

  • Minimum of six (6) months related clerical or appropriate business experience, required.

  • Knowledge of medical terminology as it relates to the specific unit, preferred.

  • Data entry skills, preferred.

  • Ability to transcribe physician orders, preferred.

  • Ability to read, write and communicate in English, required.