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CVS Health Customer Support Infusion Pharmacy Technician in Lincoln, Rhode Island

Job Description

Responsible for data entry of infusion prescriptions,, contacting customers for supply needs and scheduling delivery of specialty medications

ESSENTIAL DUTIES AND RESPONSIBILITIES

-Where allowed by local laws/regulations and branch procedures, processes patient prescription refills under the direct approval and supervision of the pharmacist.

-Manages team schedule for patient deliveries.

-Creates and maintains supply templates in the pharmacy computer database.

-Assists with pharmacist in the communication with patient to manage supply inventory, meet patient delivery needs, access current condition (in non-clinical manner), validate insurance coverage, and medication supply needs.

-Generates the delivery manifest for patient deliveries.

-Documents all supply management activities in the patient medical record.

-Assists in validating and/or obtaining authorizations for pharmacy services as requested.

-Coordinates the management needs of catheter care patients under direct supervision of the pharmacist.

-Participates in the asset tracking and management process as requested.

-Assembles and maintain patient clinical charts and files documents. Gathers information for the initial admission for new patients and reviews all new charts to ensure that all necessary nursing paperwork is included.

-Performs other duties and responsibilities as assigned.

Required Qualifications

-High school diploma or equivalent.

-Minimum one year of experience as a pharmacy technician or clinically-based customer service representative.

-Eligibility for state registration, certification or licensure per state regulations.

-Accountability, strong work ethic, able to work in a team setting.

-National pharmacy technician certification.

Preferred Qualifications

College degree

Demonstrated verbal and written communication skills.

Experience in medical terminology preferred.

Basic computer skills.

Education

Verifiable High School diploma or GED is required.

Business Overview

It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services providing infusion therapies and services to over 20,000 patients each month.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO IS THE LAW SUPPLEMENT at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team at mailto:AdviceCounsel@cvshealth.com . Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

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