CVS Health Pharmacist - Sr. Branch Operations Manager - Home Infusion in Knoxville, Tennessee

Job Description

We have an exciting opportunity to work for the industry leader and largest home infusion company in the country as a Branch Manager overseeing the Coram branch in Knoxville. You will manage all operations including costs, budget, P&L and direct the Administrative, Nursing and Pharmacy teams by meeting or exceeding annual established revenue growth, clinical and service quality and customer satisfaction. Must have excellent written and verbal customer service skills and advanced computer skills in order to interact with key stakeholders and patients. In this role, you will be the Pharmacist In Charge (PIC) and have oversight of the Pharmacy Department.

In this role, you will represent an organization that provides high-quality, compassionate infusion care for thousands of patients across the country in the comfort of their home. This is a uniquely rewarding setting for you to apply your exceptional leadership and business management skills that positively impact the lives of our patients!

Key responsibilities:

-Monitor and manage the Profit and Loss (P&L).

-Oversee purchasing, inventory, pharmacy and patient care operations.

-Work closely with the sales team to visit customers and focus efforts to drive profitability.

-Assist in introducing new infusion products/services to prospective physicians and managed care customers.

-Optimize resource allocation to achieve maximum productivity of workforce while meeting business needs.

  • Ensure product deadlines and performance standards are established and met.

-Ensure compliance with policies and procedures as well as state,federal and Joint Commission requirements.

  • Develop and implement new policies and best practices.

  • Monitor branch performance through routine surveys, audits and site visits.

  • Hiring, coaching, performance management, appraisal and disciplining of staff including clinicians.

The hours of operations are from 8 am - 5 pm Monday - Friday. The manager is part of the on-call rotation and will be on-call one week every 3 weeks.

Required Qualifications

  • Active TN pharmacist license that is in good standing

  • Hospital or infusion experience

-Leadership experience

Preferred Qualifications

Home Infusion experience


Bachelor's degree in Pharmacy or PharmD

Business Overview

Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services. The integration of Coram into CVS Health enables the company to offer enhanced, comprehensive infusion services; expanded payer access; and a national network of more than 85 locations, including 65 ambulatory infusion suites. Providing infusion therapies and services to over 20,000 patients each month, Coram cares for patients through all phases of their healthcare continuum including clinical and compliance monitoring, and individual patient counseling. CVS Health, through our unmatched breadth of service offerings, is the nation’s largest pharmacy health care provider transforming the delivery of health care services in the U.S. Our energetic and service-oriented colleagues embrace fresh ideas, new perspectives, a diversity of experiences, and a dedication to service to meet the needs of the many people and businesses relying on us each day.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at and EEO IS THE LAW SUPPLEMENT at

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