Bank of America Business Support Lead - Real Estate / Floor Managment / Resource Planning in Jersey City, New Jersey

Job Description:

Business Support Lead - functions as an interface across the central teams (Business Mgmt, Governance, Finance and Op Risk Mgmt) to the overall GMOT COO and other LOBs.

  • Focus of role is on real estate, space, location & floor management, headcount, resource and vendor management (invoice processing) as well as operational risk tracking and audit progress/application status tracking/organizational best practices/general portfolio requests

  • Performs entry-level space planning work such as research and evaluation of space data, report generation and initial space analysis. Works with Space Planning team to prepare documentation and reports in support of the move coordination effort in new and existing facilities, Interpersonal skills for performing in sensitive and confidential situations with a wide range of people.

  • Responsibility for planning, developing, establishing and controlling methods, procedures, and systems designed to increase overall effectiveness of facility and space utilization and space management - Analysis & recommendations to drive day-to-day real estate strategies, listings of resources to move, equipment migrations, on-site support for a large organization.

  • Oversees inventory of building & space data – assists in the management, planning and coordination of appropriate space change initiatives and projects. Represents the organization as necessary for space planning, space changes & updates as necessary

  • Support the overall budget process

  • Other functional duties include:

  • Works directly with the Business Managers in the technology organization on resource allocations/forecast

  • Works directly with key business resources to address project, program and audit information needs

Interactions on a daily basis with all levels of the organization, reviewing and gaining feedback on:

  • Resource changes, on-boarding, off-boarding, reporting and metrics as well as reconciliation

  • Vendor management including A/P process, invoice payment and status, and forecasting

  • General ad-hoc requests as needed for executive level meetings, business presentations, corporate communications, etc.

  • Organizational metrics

  • Capture key project metrics and information for executive level reporting

  • Financial forecast vs. actual

  • Resource plans (forecast vs. actual)

  • Quarterly business/organizational reviews (headcount ratios, hiring status, financials, etc.)

  • Resource management (hiring requests and approvals, forecasting, on-boarding, mandatory training tracking, contract/contractor management)

  • Vendor management (forecasting/run-rates for SOWs, invoices and contractors)

  • Operational Risk Management – Compliance coordination (mandatory training, etc.)

  • Act as coordinator between corporate governance team and the project managers to ensure alignment in the usage of the internal tools used to track cross-LOB programs within GT&O

  • Work with globally distributed teams to coordinate various types of information and projects

Requirements - 3+ years of prior experience in the following areas:

  • Resource management and forecasting

  • Vendor management and procurement

  • Metrics and reporting

  • Intermediate/Expert MS Office skills, especially Excel and PowerPoint, to track and manage many different types of efforts and data

  • Intermediate SharePoint for managing workflow, portals and data repositories

  • Superior business acumen

  • Team-player

  • Extremely strong verbal and written communication skills

  • Self-motivated and delivery focused

  • Attention to detail

  • Good Problem solving skills

  • Extremely organized/good time management skills

Enterprise Job Description

Leads diverse administrative functions usually for a large department or for a complete business unit. Functions may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Administers bank programs and policies and may direct the development of the department's administrative policies and procedures. Requires a thorough knowledge of the department's or business unit's functional operations. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. May direct workflow activities.

Posting Date : 11/01/2018

Location :

Jersey City, NJ, 101 HUDSON ST (NJ2101),

  • United States

Travel : No

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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