EY Service Delivery Center – Project Management– Analyst in Jacksonville, Florida

Service Delivery Center – Project Management– Analyst


Requisition # JAC000CL

Post Date Aug 08, 2018

EY is the only professional services firm with a separate business unit (Financial Services Organization, or FSO) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. This practice also has several Service Delivery Centers that are made up of high-performing US-based resources working closely with our experienced client-serving professionals to deliver project-based work and managed services to our US-based FSO clients. If you have a passion for rallying together to resolve the most complex challenges in the financial services industry, come join our dynamic FSO team!

The opportunity

Working on projects that cross financial sectors, the experiences you gain here as an analyst will be invaluable. You’ll help businesses realize the value from their IT investments by supporting strategy, improving the customer experience and driving growth. As part of a high-performing team, you’ll provide advice about technology enablement, as well as the strong effect IT has on major program transformations. This is a new group being developed in our Service Delivery Center and you’ll have the opportunity to be a part of building a new team in this growing organization.

Your key responsibilities:

  • Responsible for the day-to-day management of projects, including milestones, resources, finances, leveraging designated project methodology and tools, and making certain of appropriate level of status communication

  • Initiate the creation and development of project scope and schedule

  • Assist in managing resources, communications and cost management of projects and programs

  • Demonstrate the ability to effectively negotiate priorities across multiple groups and teams

  • Communicate any project or resourcing roadblocks to leadership

  • Help develop and maintain relationships with stakeholders beyond IT services, including, but not limited to, finance, communications and legal, to cover all potential downstream implications of projects

  • Assist in identifying and implementing improvements and resolutions for all projects

  • Responsible for measuring project performance using appropriate ATTG tools and techniques to monitor the process of projects or subprojects and identify and quantify any variances

  • Meet project expectations defined by pillar leads and project stakeholders

  • Identify, communicate and address project risks, assumptions and constraints

  • Improve team performance by building team cohesiveness and leading, mentoring, training and motivating to facilitate cooperation among teams

Skills and attributes for success

Wework with clients to plan and deliver business-led, technology-driven transformation programs. We develop practical, executable plans to manage the journey from strategy through execution. Our teams use industry-leading program management tools to accelerate start-up and enable highly efficient and effective program management.

You’ll spend most of your time assisting in the day-to-day management of projects. You’ll monitor progress; track project finances, risks and issues; and confirm that key stakeholders are kept informed about the progress and outcome. You should be highly organized, possess outstanding verbal and written communication skills, along with being a self-starter.

To qualify for the role, you must have:

  • A bachelor’s degree in Liberal Arts, Criminal Justice, English, Finance, General Business, History, International Studies, Prelaw or MIS with a business focus

  • One to three years of experience in project delivery and complex program management

  • Knowledge of integration plans, integration reports and test procedures

  • Experience scheduling and delivering implementations that include multiple components with tight interdependencies between those components

  • Demonstrated project and program management skills in a cross-functional coordination role

  • Broad knowledge of the IT function and how IT enables business through effective and strategic planning, governance and management disciplines

Ideally, you’ll also have:

  • Experience working in the financial services or the professional services industry

  • Experience working with executive IT or business leadership

  • Knowledge of standard IT methodologies and processes, such as PMBOK, Prince2, Six Sigma, CMMI, product management and systems development life cycles

  • Relevant industry certification (e.g., PMP, Agile CSM, SAFe)

  • An understanding of master scheduling and integrated project planning

  • Experience with enterprise PMO and Lean PMO setup and operation

What we look for

Top performers with track records in the following areas:

  • Practitioners applying PMI disciplines for IT project and program management activities

  • Experience in the financial services industry with a focus on enterprise transformations

  • Great communication skills, both at the personal level and in professional settings

  • People-oriented individuals who are reliable, resilient and responsive

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage; both pension and 401(k) plans; a minimum of 15 days of vacation, plus 10 observed holidays and 3 paid personal days; and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • The opportunity to manage a portfolio of talent within a designated service line

  • A collaborative environment where everyone works together to create a better working world

  • Excellent training and development prospects, both through established programs and on-the-job training

  • An excellent team of senior colleagues dedicated to managing and varying your workload

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better so that whenever you join, and for however long you stay, the exceptional EY experience lasts a lifetime.

Make your mark.

Apply now.