Verizon Customer Service Technician in Hayward, California

Summary

Our people are our most valuable asset, but our equipment is pretty important too!You’ll use your telecommunications know-how to maintain Verizon’s services and equipment.You’ll be hands-on in making sure we provide unparalleled service to our customers.

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in cloud and security solutions, Internet of Things and video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Responsibilities

Your responsibilities will include, but are not limited to:

  • Performing service order, provisioning, repair and maintenance activities in central office equipment, adjunct devices (such as voicemail), inter-office trunking and terminating facilities, network plant facilities, and on customer premises, including customer-provided equipment and wiring.

  • Installing, rearranging, changing, removing repairing/maintaining central office, interoffice, network or customer premises equipment and/or wiring.

  • Reading and interpreting service orders, repair reports, circuit diagrams, work orders and blueprints.

  • Performing power and noise mitigation functions.

  • Handling and climbing ladders and poles, and moving/lifting items weighing up to 90 lbs. along with the ability to perceive differences in colors and distinguish audible tones/levels.

Qualifications

You know telecommunications technology and are anxious to put your knowledge and skills to work on America’s fastest and most reliable network. You like to be busy and well-organized to stay on top of things. You know that the whole team needs to work together to win—and you take pride in a job well done.

You’ll need to have:

  • Valid state driver’s license with a satisfactory driving record.

Even better if you have:

  • Related Associate Degree or 2 or more years of relatedwork experience.

Salary Information

Weekly Rate: $694.40 - $1578.00

Additional Information

Work tours will vary but are typically inclusive of shifts scheduled Monday through Friday from 8:00 AM to 4:30 PM with possible 24 x 7 on call duties, evenings, weekends and overtime as needed by the business.

Test(s) Required

Verizon Job Fit Test B Network Systems Assessment Technician SI

Test Preview

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Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

REQNUMBER: 494649-1A