CVS Health Registered Nurse - RN -Supervisor Clinical Operations in Greensboro, North Carolina
As a Nurse Supervisor (RN) in our Clinical Operations Department, you will practice your leadership and clinical skills in a non-traditional nursing environment on a national level. You will lead a nursing team providing telephonic health assessments, appropriate clinical instruction and education with members in multiple disease populations. You will provide coaching with your team to develop deep relationships with members and/or their caregivers functioning as a resource and advocate to enhance quality of care. The Nurse Supervisor will use excellent written and verbal skills and advanced computer skills in order to interact with key partners.
Challenge your personal nursing (RN) skills by joining an innovative team. Using critical thinking skills to evaluate and take corrective actions quickly leading your team to provide specialized care to your members.
As a Nurse Supervisor (RN) you will.....
- Supervise and evaluate daily activities of assigned Clinical Operations staff.
*Monitor team staffing needs and Clinical Operations staff to patient ratios and make recommendations for adjustments as needed.
*Perform quality reviews for direct reports as outlined in the policy for quality reviews and perform monthly telephone monitoring for compliance with departmental procedures. Participate in the quality improvement program as required.
*Identify training and growth needs for direct reports and facilitate as appropriate.
Assist with annual evaluations for all direct reports
Evaluate and recommend Continuous Quality Improvement activities to best meet the needs of the health plan and the Company.
*Participate in professional development activities support the Company's goals and objectives
*Perform other duties and special projects as assigned.
Nurse Supervisors (RN) with Accordant/CVS Health have a uniquely rewarding setting to use their exceptional clinical and management skills. Our nurses redefine the way health care is delivered every day. When you join our team, you'll play an integral role in treating rare and chronic conditions. As a national leader in the healthcare industry and a Fortune 7 company, we seek special RNs who not only possess strong clinical expertise with innovative ideas but who have deep compassion and sensitivity it takes to treat our members.
Learn more about us: https://www.youtube.com/watch?v=hRzrPkLhdjE
Registered Nurse with current license in state of residence and the ability to be licensed in all states
Minimum 5 years as an RN- recent clinical experience preferably in a hospital, home care or similar setting.
Minimum one year telephonic/telehealth experience in health care
Experience using Microsoft Office, including Word, Excel and Outlook
Certified Case Manager certification is a plus
Previous Supervisory experience highly preferred
Epic software experience
Existing RN multi state licensure
RN Diploma, Associates or BS degree in Nursing
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO IS THE LAW SUPPLEMENT at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health at mailto:EEO_AA@CVSHealth.com
CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/