Aetna Senior Director, Market Manager (West) in Dallas, Texas
Req ID: 58334BR
Responsible for developing and implementing the overall sales and service strategy for an assigned customer, business segment, and/or product in an aligned market. Directly responsible for leading a team of professionals focused on attaining membership and profitability targets.
Responsible for developing and implementing comprehensive business plans to attain membership and profitability targets.
Serves as consultant on market intelligence and drives benefit and product updates to be delivered through product organization.
Gathers data on market position and monitors competitive standing.
Identifies service needs and issues in order to develop and implement strategies to address and improve service to customers. Partners with internal sales management to consistently deliver excellent customer service.
Drives communication and rollout of key initiatives.
Supports market-specific initiatives impacting growth.
Develops and maintains strong business partnerships with customers.
Recruits, attracts, and retains a diverse workforce and engages and develops them through mentoring, coaching, and making tools and resources available.
10+ years sales and/or account management experience.
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.
LICENSES AND CERTIFICATIONS
Insurance/Group One License is desired
Functional - Sales & Service/Strategy development/4-6 Years
Functional - Sales & Service/Sales administration, support, reporting/4-6 Years
Functional - Products-Medical/Active Benefit Design/4-6 Years
Technical - Desktop Tools/Microsoft Outlook/4-6 Years/End User
Technical - Desktop Tools/Microsoft PowerPoint/4-6 Years/End User
Technical - Desktop Tools/Microsoft Word/4-6 Years/End User
Technical - Desktop Tools/TE Microsoft Excel/4-6 Years/End User
Part-time or full-time Telework. Training period in the office may be required.
ADDITIONAL JOB INFORMATION
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Job Function: Sales and Service
Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.
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