Viscardi Center Jobs

An employer membership organization and comprehensive resource for disability employment best practices.

Job Information

Deloitte QRM Solutions Program Senior Consultant (Enabling Senior Consultant) in Dallas, Texas

Consulting QRM Solutions Program Senior Consultant

Time Commitment: 100%

Eligibility: Enabling Senior Consultant

Profile Summary:

The Consulting QRM Solutions Enabling Senior Consultant reports to the QRM Technology, Analytics and Operations Leader and is responsible for executing the Quality & Risk Management strategy by managing the work planning, project management and on time delivery of strategic initiatives related to mission critical QRM applications and systems that drive the value that QRM provides to Consulting. The key responsibilities of the QRM Solutions Enabling Consultant include:

  • Perform analysis and reporting of various QRM program components:

  • Perform compliance and statistical analysis of QRM data and reporting/ analysis using varied tools for queries

  • Develop and deliver management reports

  • Prepare presentations and related materials for management committee meetings

  • Perform quality assurance validation and process administration

  • Identify and problem solve anomalies and data integrity issues

  • Perform quality checks on all reports and deliverables

  • Serve as back-up for various internal processes, as required

  • Perform basic database related activities

  • Possess basic relational database system experience such as SQL Server

  • Write basic SQL queries (following samples and instructions) using existing database tables

  • Write basic SQL scripts (following samples and instructions) to do data manipulation

  • Monitor production SQL server processes and perform basic troubleshooting

  • Perform data management activities

  • Complete other special projects as assigned

Specific areas of focus are:

Primary Accountabilities and Responsibilities: FY19 Focus

Value Chain - Internal Clients

Key Performance Expectations

  • For FY19, key initiatives include: Release 2 of the FOCUS application, Next Generation DEP (including the streamlined review intake functionality), Next Generation Quality Portal, and streamlined reporting relevant to Consulting Offering Leaders and Industry Leaders.

  • FOCUS Release 3 objectives include: providing leadership reporting into the risk content of the pipeline across the various portfolios as well as other identified/prioritized enhancements. Development, design, integrations and execution of GPS version.

  • Next Generation DEP objectives include: a streamlined engagement review intake mechanism, pulse check functionality, action items and follow up capability.

  • Next Generation Quality Portal objectives include: expanded early warning indicators, Exposure index as an estimate of the adverse economic impact expected, and incorporation of the Risk Sensing output from the CHAIDs predictive analytics model developed by Advisory.

  • Develop standardized, repeatable tools and processes.

Value Chain - Operations

Key Performance Expectations

  • Facilitate the deployment of QRM technology solutions and enhancements to QRM professionals and selected other users in Consulting.

Value Chain - Talent

Key Performance Expectations

  • Support QRM performance management, and talent development activities

  • Contributes ideas to enhance overall creativity of plans and initiatives

  • Encourages team members to solve joint problems among themselves

  • Follows through on team and individual commitments


Essential Roles/Experiences

  • Client Service Experience, particularly on difficult or problematic engagements

  • A demonstrated track record of achievement in within the broader organization (brings the business perspective and network)

  • Strong network within the organization and knowledge of firm tools, processes and solutions

Knowledge and Skill Requirements

  • Change Agent has the ability to get things done through influence in QRM

  • Result orientation has the ability to get things done effectively

  • Implementation orientation has the ability to implement the QRM strategy

  • Leadership has the ability to deal with adversity and ambiguity, and make the right decisions in a timely manner

  • Strong interpersonal and people skills

  • Experience and ability to work directly with senior level individuals in QRM and in our client service practices

  • Strong oral and written communication skills

  • Understands QRM s role in supporting the services, solutions, and market offerings provided in Consulting

  • Understands the firm s complexity and how to navigate it

  • Ability to bring fresh ideas and thinking to help QRM serve the changing needs of Consulting

  • Ability to multi-task and consistently meet deadlines

  • Strong attention to detail

  • Strong analytical, interpretive and problem solving skills

  • Ability to work with data from relational tables/views/queries

  • Ability to perform advanced level data management concepts and functions and develop management reporting

  • Intermediate level data mining skills

  • Intermediate .Net and SQL capabilities

How You ll Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at

Deloitte s Culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to nourish and build a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate Citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at

Recruiter Tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. We also suggest that you brush up on your interviewing skills and practice discussing your experience and job history with a family member, friend, or mentor. Check out recruiting tips from Deloitte professionals to help you prepare. at

Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.