JPMorgan Chase AWM - F&BM - Shared Services Technology & Operations Business Manager - Associate in Columbus, Ohio

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at .

Asset & Wealth Management:

The Asset & Wealth Management line of business serves institutional, ultra-high net worth, high net worth and individual clients through its Asset Management and Wealth Management businesses. With client assets of $2.8 trillion and assets under management of $2.0 trillion, we are one of the largest asset and wealth managers in the world. (Assets as of Dec. 31, 2017.).

The F&BM Business Manager Function:

The Finance & Business Management (F&BM) for Shared Services Technology and Operations (T&O) is seeking a business manager to support the administrative, strategic and financial health of the T&O teams for several cross functional divisions for Asset and Wealth Management. These include Infrastructure, Applications Support, Technical Data Management, and Technical Architecture.

This role will report directly to the F&BM Lead for Shared Services Technology and Operations. It will also have dotted line responsibilities to the Technology Heads for each respective area.


Business Management & Strategy

  • Portfolio Management

  • Project portfolio management and governance

  • Annual and ongoing budget process

  • Clarity Management

  • Change Management

  • Resource Management

  • Forecasting/Allocations

  • Hiring requests

  • Skill Mapping

  • Location strategy

  • Spans & layers (Span of Control) Management

  • Internal Consultancy

  • Support Tech offsites, town halls, MD/ED sessions and help collate/construct presentation materials.

  • Work with Tech and Ops Leads to establishing strategic direction

  • Serve as a sounding board on general priorities, communications, town halls

  • Content creation for Communications


  • Expense management including direct expenses, indirect expenses and forecasting

  • Headcount reporting

  • Drive / Track efficiencies

  • Allocation administration and management

  • Total Cost of Ownership / Profitability analysis

  • Cost center / legal entity maintenance

  • Bachelor's degree in Finance, Accounting, Business, or related area

  • Adept at traversing between business, technology and operations teams to drive consensus and alignment

  • Quick learner who can delve into new and complex subject matter, quickly get up to speed and drive decision making, airing out options

  • Excellent business writer, storyteller, crafter of executive messages and framing technology problems in English for non-technical audience

  • Ability to thrive in unstructured, high pressure environment

  • Delivery and impact-focused

  • Strong change agent

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.