JPMorgan Chase Program Management Lead - Technology Controls in Chicago, Illinois

Our Technology Controls team relies on smart, technology-driven people like you to develop and deliver streamlined solutions supporting our Controls and IT Risk agendas. We focus on areas like Oversight & Controls Technology, Cloud Controls, Identity & Access Management, IT Risk & Controls, and Third Party Risk Management. At the end of the day, our goal is to create products that promote productivity, quality and innovation across our network.

The Technology Controls Program Management Lead is responsible for IT controls coverage of the Commercial Bank’s business lines. The role is responsible for the successful delivery of comprehensive IT Risk Control program, and understanding the technology risks and associated controls for specific business units.

  • Assist in long term Technology Control Organization’s (TCO) information risk and control strategy designed to keep the information assets of the LOB secure

  • Execution and implementation of that strategy, including risk assessments, remediation, and specific targeted risk projects within the LOB

  • Lead and assist in the execution of the CB Tech Business Control Committee meetings and presentations.

  • Proactively look at areas of improvement and collaborate with team to effect changes.

  • Participate in key firm-wide programs and be the liaison in providing feedback and help end-to end execution for the LOB

  • Proactively identify potential risk exposures within new technology solutions being designed and implemented, and partner with application development (AD) teams and Corporate Security groups to implement appropriate solution to mitigate exposure

  • Foster the maturity of processes for identifying, analyzing, and actively managing the technology control portfolio

  • Effectively create, maintain and communicate operational metrics and status of technology control projects

  • Identify areas of unmanaged technology / business risk within the current environment and institute the appropriate controls practices to mitigate exposure.

  • Ensure that all pertinent Information Risk and Control regulatory requirements and applicable JPMC policies are understood by LOB clients, technologists, and TCO team members, and that these policies are implemented and monitored successfully

  • Partner with clients to develop business continuity strategies that safeguard personnel and ensure recovery of essential business services should disruption occur

  • Provide expertise and knowledge of current industry trends in information and security standards to improve controls across the LOB.

  • Promote teamwork and leadership behaviors within the TCO function, across the LOB and at the firm-wide level

  • 5-10 years related business experience, with 3-5 years in Risk Management and/or Technology Audit functions is strongly desired.

  • Proven ability to examine, improve and execute the organization's existing processes and procedures for risk assessment

  • Strong project and program management skills with the ability to work and collaborate across teams.

  • Stakeholder engagement skills, including ability to interact with middle/senior management

  • Written and verbal presentation skills to a wide variety of senior managers across the organization; experience developing executive level presentations.

  • Analytical skills and experience building metric based solutions.

  • Advanced ability to process and analyze data using Excel, MS Access and other tools.

  • Ability to develop and lead initiatives in a cross line of business technology organization, build rapport and garner respect in a collaborative cross-cultural environment.

  • Collaborative style and ability to build the appropriate relationships, including ability to interact with senior levels of management.

  • Proven ability to identify, document, and implement best practices within a centralized team and across a global environment.


  • Bachelor's degree or equivalent hands on experience preferred

  • Certification such as CISSP, CISA, etc. a plus

Our Commercial Banking division uses technology driven by innovative minds like yours to provide companies, as well as real estate owners and investors with a range of financial solutions designed to help them achieve their business goals. With annual client revenues ranging from $20 million to over $2 billion, the service and the solutions we provide is critical to both our and our clients’ success.

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.