S&P Global Analyst, Investor Relations Support in Charlottesville, Virginia
S&P Global Market Intelligence
Investor Relations Client Support Associate
( - for internal use only - ) G7
As a member of the Investor Relations Client Support team, you will serve as a contact for clients that use the IR Solutions product. You will work with members of the team across the globe to maintain IR websites we host for clients in a wide array of industries.
The position offers emerging professionals an opportunity to be part of a rapidly growing company with an unmatched corporate culture. You will integrate into a group with high expectations and can expect to have a meaningful impact to help ensure we remain a best-in-class provider of Investor Relations web services.
What s in it for you:
Build a career with a global company and work well with a global team
Interact with c-suite contacts at Fortune 500 companies on activities that impact the market
Prepare yourself for a successful career in other parts of S&P Global such as Implementations, Product Management, or Commercial
Answer client questions over email and phone
Make content updates using a content management system and oversee design changes with an in-house design team to keep the client s IR website up to date and compliant with regulatory requirements
Handle positive client interactions to drive new sales and renewals
Conduct client trainings and product demos
Consistently make dedicated suggestions to improve customer websites
Provide occasional on-call and weekend support to clients on a rotational basis
Partner with product teams to test new product improvements
An undergraduate degree is required
Excellent communication and customer service skills to effectively resolve client concerns and promote product usage
Tight-knit collaboration and teamwork skills
Excellent time management and organization skills
Preferred 3.0 GPA
HTML experience is an advantage but not required
S&P Global Market Intelligence
At S&P Global Market Intelligence, we know that not all information is importantsome of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
S&P Global Market Intelligence is a division of S&P Global (NYSE:
SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com - marketintelligence.
S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race - ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:
EEO.Compliance@spglobal.comand your request will be forwarded to the appropriate person.
The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.