Bank of America Client Operational Services Business Manager: Charlotte, NC in Charlotte, North Carolina

Job Description:

The Securities Operations Business Management team provides high-quality business support to Global Securities Operations. The team is looking to hire a new Business Manager to support an increase in the scope the group's activities and provide an enhanced level of support to the Operations team.


  • Ownership of Global Securities headcount reporting, including analysis of headcount data and trends, reporting for senior management, driving improvements in the efficiency of the process and the quality of the output

  • Tracking of location strategy moves, development of reporting routines and tracking of costs and savings associated with moves

  • Coordination of desk and floor moves to ensure space optimization

  • Monitoring of Global Securities buildings and space financials, working with Corporate Workplace to ensure accurate billing and tracking of any savings opportunities

  • Management of communications routines including drafting of content / key messages to facilitate Regional / Site specific town halls, newsletters and SharePoint sites as well as championing communications activities within Global Securities Operations

  • Support of employee engagement activities

  • Ad hoc analysis and project work


  • Strong organization skills

  • Ability to switch between tasks and to prioritize work effectively

  • Demonstrate analytical skills to critically evaluate the information gathered from multiple sources, reconcile variances and present complex data in a coherent manner

  • Have strong communications skills both verbal and written (will be required to communicate with various levels of employees)

  • Be competent with MS Office products: Word, Excel, PowerPoint

  • Be a team player with the ability to take the initiative and ownership of tasks and operate across different functional silos

  • Have an aptitude to learn quickly under pressure and be self motivated

  • Business management experience is advantageous and preferably 3-5 years work experience in a corporate environment

Posting Date : 06/13/2018

Location :

Charlotte, NC, International Trade Center, 200 N College St,

  • United States

Travel : No

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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