JPMorgan Chase Custody and Fund Services - Infrastructure & Transformation Lead - Vice President in Brooklyn, New York

About J.P. Morgan Chase & Co.

J.P. Morgan is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. If you are interested in working in an environment where leadership, excellence, initiative and diversity are amongst our core values, then we welcome you to explore the opportunities at JPMorgan. Information about J.P. Morgan is available at at .

Abou t J.P. Morgan’s Corporate & Investment Bank

J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Job Description

The Infrastructure & Transformation lead will independently manage and execute the strategy of the Implementations, Solutions and Pricing teams. This highly visible role demands frequent J.P. Morgan senior management contact in region and globally, as well as working closely with key partner groups to drive best practices and consistent delivery. The lead will also be responsible for facilitating the introduction of new activities into the Solutions, Implementations and Pricing team’s scope including, but not limited to, new products and regulatory rules. The role seeks to cultivate a continuous improvement environment through management of a process to identify and resolve root cause issues with partner groups. Central to the role is program management and oversight of the team’s agenda and transforming the way we do business through strategic initiatives.

Key Responsibilities:

  • Work with partner groups to drive best practices and consistent delivery

  • Manage a process to establish and resolve root cause issues with partner groups

  • Facilitate introduction of new products/activities into the Implementation scope

  • Cultivate a continuous improvement environment

  • Lead large and complex transformation initiatives

  • Prepare management reports, contribute to and adhere to operational controls

  • Participate in ad hoc projects and business initiatives


  • Working knowledge of the multiple core Custody and Funds Services products


  • Excellent project management skills

  • Ability to influence and work collaboratively with multiple internal disciplines (sales, operations, technology, product management)

  • Highly structured and methodical in execution

  • Strong presentation skills

  • Keen eye for identifying and resolving risks

  • Ability to systematically remove ambiguity from projects

  • Relationship skills - ability to gain access to individuals within a wide range of functions in the organization; earn a reputation for integrity, intelligence and problem solving

  • Work well in an evolving environment


  • 5-10 Years in Financial Services particularly Securities Servicing Industry.

  • 3+ years in a project management role or commensurate experience

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.