Bank of America Quantitative Analyst - Cons Prod Strategy Analyst III in Brea, California

Job Description:

Responsible for performing more complex analysis and modeling for multiple products with the goal of maximizing profits and asset growth and minimizing risk and operating losses and/or other financial and marketing exposures. Develops complex program models to extract data and uses multiple databases to acquire statistical and financial data. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with external agencies. Participates in the rollout of company-wide pilot programs developed as a result of programmed models. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors. SAS and/or MicroStrategy experience preferred; 2-5 years experience preferred.


Collection and Recovery Strategies / Operations Enablement develops initiatives and tactics that help our customers through difficult times while mitigating losses for the Bank. A Consumer Product Strategy Analyst must be able to work independently to develop recommendations that consider their research and analysis, the regulatory framework, and competing strategies. The analyst must then leverage communication and influencing techniques to build consensus and drive implementation. This high visibility position offers a unique opportunity to interact with senior managers and drive significant business results.

The Outbound Call Optimization (OCO) team is responsible for developing outbound call strategies for Consumer Card, Business Card, Mortgage, and Vehicle Collections. The Consumer Product Strategy Analyst supports OCO strategy development through data mining and analysis. Areas of focus include:

  • Data mining to identify outbound calling trends

  • Leverage data on current call strategies and provide analysis designed to maximize customer contact, reduce risk, and improve collection rates

  • Work with analysts across Business Enablement to align new and existing processes to current loss environment

Required Skills & Experience

  • Strong analytical and problem solving skills as demonstrated by 3-5 years of experience

  • Quantitative analyst experience, skills like data mining and statistics

  • High level understanding of Collections and Recovery Operations tools and processes, specifically UCRS, CACS/CROSS, and Collections calling procedures or similar knowledge in other business areas

  • Strong evidence of leveraging analytics and reporting to drive business results

  • Skilled with MS Office (ex: Excel, Access, Word, and PowerPoint)

  • Proficient at written and oral communication, including presentation skills


Desired Skills & Experience

  • Data mining/programming and analytics experience with SAS/SQL

  • Experience working within the Bank's data infrastructure (BACARDI, The W, SQL Server, etc.)

  • Experience with business case development/financial statements

Posting Date : 07/13/2018

Location :

Phoenix, AZ, CATALINA BLDG, 1825 E Buckeye Rd,

Brea, CA, 275 Valencia Ave (CA7701),

Newark, DE, Deerfield III, 655 Paper Mill Rd,


Kennesaw, GA, 210 Townpark Dr NW (GA9080),


  • United States

Travel : Yes, 10% of the time

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

Weekly Schedule : Monday-Friday 8am-5pm EST

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