Bank of America Lead Operations Representative in Brea, California
Individual contributor role that demonstrates leadership qualities as Insurance Coordinator within Centralized Operation Support. Responsible for multiple functions during mortgage origination process. Responsibilities may include: ensuring client delight met by reviewing and processing transactions for item processing providing critical support to our sales (Mortgage Loan Officers) and fulfillment partners (processors, underwriters, etc). Lead Operations Representative (LOR) is responsible for ordering evidence of homeowners insurance, validating that it meets bank guidelines, requests any changes that would be necessary to meet bank requirements. Hazard LORs are responsible for managing a mortgage pipeline that can fluctuate based on current business environment. Job requires candidates to take a Role Based Condition Authority (RBCA) assessment and secure a RBCA certification upon completion of the training. Without RBCA, candidates will not be able to complete their job function.
- Minimum 12 months of experience in mortgage loan production environment; or equivalent work experience
Strong pipeline management experience
Self-directed with ability to work independently and in a cross-functional team environment
Proven ability to handle multiple priorities in a deadline intensive environment
Strong communication skills (verbal and written)
Insurance industry experience
Flexible for OT
Ability to adopt quickly to change
Basic Microsoft Office skills
Posting Date : 05/17/2018
Brea, CA, 275 Valencia Ave (CA7701),
- United States
Travel : No
Full / Part-time : Full time
Hours Per Week : 40
Shift : 1st shift
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