Verizon Product Manager - Mobility Apps in Basking Ridge, New Jersey

What you’ll be doing...

The position will be responsible for product management for our products focused on digital family needs and services (the FamilyBase mobile application). The individual will develop business cases to support product plans and product strategy and roadmap, while defining product positioning, key benefits, and target customer. They must be able to communicate with all areas of the company, including executives, sales, operations, marketing, technical teams, external OEMs and vendor contacts.

Product Management

  • Define marketing requirements – writing and prioritizing use cases

  • Manage multiple priorities in a fast paced and changing environment

  • Use critical thinking to get to the root of product issues, executive questions, and be able to both deep dive but also cover broad topic areas to synthesize your own analysis and succinct recommendation for path forward

  • Develop the product roadmap, including feature enhancements

  • Write business cases to support product plans

  • Interact with key stakeholders as part of prioritization and execution

  • Product support, testing and cross-functional communication

  • Create and drive customer engagement plans to drive active users and reduce churn

  • Collaborate closely with PMO and GTM teams to drive successful product launches and revenue enhancements

  • Develop plans to continuously improve the customer experience

Market trends, Ownership Mentality, and New Ideas

  • Follow current industry trends, competitive activity in the marketplace

  • Drive and own product deliverables – high-level business rationale, market/product fit

  • User experience interviews and testing to gather continuous customer insights

Research, Design and Field Visits

  • Research of features and UX enhancement

  • Work with design teams to define new user experiences that feed product plans

What we’re looking for...

Being part of the team that grows our business excites you. You have a sense of urgency that is second to none when it comes to getting work done and meeting deadlines. You enjoy working across groups and meeting customer needs. You thrive on working in a demanding, fast-paced environment.

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Six or more years of relevant work experience.

Even better if you have:

  • A Master’s degree; ideally your MBA.

  • Experience in the wireless industry.

  • Consumer product management experience (B2C) in the software application space.

  • Marketing strategy and go to market planning experience.

  • Prior demonstrated business acumen with ability to execute and deliver new products and services by working closely with cross-functional teams (Marketing, Network, Legal, IT, Finance and Customer Care).

  • Comfort working with both technical and business communities.

  • High motivation, ability to multitask on several products and programs independently.

  • Ability to develop and present executive level presentations.

  • Excellent written and oral communication skills.

  • Strong logical, analytical and creative problem-solving skills.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

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