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EY DevOps  Engineeer in Bangalore, India

DevOps Engineeer

Core Business Services

Requisition # BLR0034D

Post Date Aug 05, 2019

Job Summary:

Reporting directly to the DevOps Cloud Engineering Lead, the Shared Business DevOps Cloud Engineer is responsible for participating in scrum team based activities that are assigned to incubation group.

The role is responsible for providing subject matter expertise in relation to virtualization & cloud technologies, engineering of new solutions that enhance our existing offerings and building of new automation around IaaS, PaaS, and Network-as-a-service in support of our clients.

The position is a hands-on technical role, assisting in the engineering and integration of existing and leading edge technologies, collaborating across the organization with multiple internal and sometimes external teams. The candidate would be expected to provide Level 3 (engineering support) and Level 4 (engineering development) type of activities that ensure continuity of the produced solutions that enable businesses.

Analytical/Decision MakingResponsibilities:

  • Broad range of work,sometimes complex and non-routine, in variety of environments

  • Interactions withvarious levels if IT and client serving teams.

  • Ability to driveissues to closure and work well within a deadline-driven environment

  • A good level ofmanagerial competence

  • Excellent people skills

  • Excellent awareness ofdifferent cultures and working practices across the regions

  • Good presentationskills with ability to present material clearly and concisely to senior and/orexecutive management

Knowledge and Skills Requirements:

Technical/Functional skills

  • Broad understanding ofglobal environments, including regional issues and differences.

  • Demonstratedexperience working with a distributed international team, across cultures andtime zones with minimal supervision

  • Strong ability tointeract with all levels of the organization

  • Taking ownership ofassigned issues/enhancements/features and helping to define a plan and relatedcoordination activities to provide an end to end solution.

  • Proactivelyanticipates problems before they occur; identifies possible causes; works withteam to identify solutions; selects and implements most appropriate solution.

  • Proactively raisingissues to Engineering Lead.

  • Produce documentswhich contain clear, precise descriptive language

  • Providing 3rd/4thlevel support for all solutions produced by the team.

  • Applies judgment inimplementing methodologies, processes, and practices to specific requirementsof projects/programs which may include product design engineering, informationsecurity, code maintainability and reliability.

  • Provide requiredtraining and support to other peer teams for newly designed and developedfunctionality.

  • Utilize approvedtools, adopt key performance indicators (KPIs), increase technology componentreuse, and consolidate platforms, environments and products with the goal ofreducing overall IT costs.

  • Proven solution designskills

  • Being able to scriptand automate a solution end-to-end (infrastructure, middleware and applicationlayers).

Additional skills requirements:

  • Must demonstrateleadership in a dynamic, fast paced environment with shifting priorities andtight deadlines.

  • Excellentcommunication skills and negotiation skills.

  • Flexibility to adjustto multiple demands, shifting priorities, ambiguity and rapid change.

  • Ability to workindependently in a global organization within the context of a virtual team.

  • Experience inselecting and applying service management principles, policies and techniquesin client operational environments.

  • Customer focused withability to identify and understand customer's needs.

  • Able to adapt tochange at short notice.

  • Creative problemsolving and analysis skills with an ability to identify develop and implementsolutions to gaps to meet the needs of the business.

  • A self-startingindividual with a strong work ethic capable of planning and managing own timeeffectively. Ability to perform under pressure and to work using own initiativeas well as part of a team.

  • Assertive inpotentially difficult situations, engaging diplomacy where necessary.

  • Excellent verbal andwritten (including presentation) communication, influencing and interpersonalskills.

  • Able to buildrelationships and network at all levels.

  • Able to demonstrateattention to detail and accuracy.

  • Able to think laterallyto consider options which will optimize the requirements of the business.

Supervision Responsibilities:

  • Dueto our global organization and global operating model there may be cross borderreporting lines (no direct team lead within the country).

  • Thisposition may have direct reports in different locations.

  • Yourmanager may be based in another country.

  • Takespersonal responsibility for making things happen and achieving results.Displays motivation, commitment, perseverance and conscientiousness

Soft skills

  • Fluent English skillsin speech and writing.

  • Communicativepersonality.

  • Excellentdocumentation skills.

  • Self-supporting andindependent attitude.

  • Be comfortable withambiguity and work to reduce this ambiguity wherever possible within all workoutput

  • Experience of workingin large brown and green field programs.

Authority/Decision Making

  • Has defined authorityand responsibility for a significant area of work, including technical,financial and quality aspects.

  • Establishes functionalobjectives and delegates assignments.

  • Accountable foractions and decisions taken by self and team members.

  • Other Requirements:

  • Asthis is a role with global focus and responsibilities, you may be required towork outside of the normal working hours in your time zone in order to partnerwith other IT Services staff globally.This role may also include travel, both domestic and international.

  • Job Requirements:

Education:

  • Degreein Computer Science or related discipline or equivalent work experience

Experience:

  • Experienceof IT service business and engineering of multi-year managed services

  • From10-15 years plus of demonstrable enterprise level IT delivery experience

  • Cloud (3-5years) in an engineering role using service and hosting solutions such asprivate/public cloud IaaS, PaaS and SaaS platforms. Experience in engineer technical solutions for Microsoft-centric solutions basedon industry standards using Azure or other cloud providers IaaS, PaaS and SaaS capabilities. Nice to haveExperience with any of the following: O365, Azure, Azure Stack, Azure AD

  • Scripting (3-5 years) – havingknowledge and experience with Microsoft PowerShell (required) and Linux shellscripting (preferred). Being abletounderstand and use best practices of completing tasks and finding solutionsusing existing or building new scripts to help automate today’s manualinfrastructure and application tasks.

  • Configuration Management (2-3years) – being able to develop recipes for new solutions to deploy consistentsystems, enforce configurations and settings through configuration managementsystems like PowerShell DSC, Chef or Puppet.

  • Web Services, API, REST (1-2years) – Understanding and having experience with leveraging web services(SOAP), different API endpoints including the usage of REST based APIs to beable to be able to build loosely coupled architectures and solutions that arequick to implement and are easy to monitor.

  • Networking (1-3 years) - Have asolid understanding of networking capabilities, including load balancers, webapplication firewalls, network access control lists (NACLs), security groups,routing, tracing, DNS resolution are key to building efficient and stablesolutions that prevent business downtime and provide high availabilitycapabilities.

  • Documentation (2-3 years) - Beingable to create technical documents that provide insight into the design andimplementation of a solution provides teams with the ability to effectively communicatetheir needs and requirements across the organization. The candidate has to beable to produce clear and concise architecture and design documentation thatcan assist his team and other peer groups in understanding of the builtsolutions. The candidate must also be able to communicate complex technicalissues with sensitivity to diverse audiences and people with different level oftechnical understanding that range from entry level support teams, management,and technical engineering resources.

  • Operational Support awareness(2-3 years) – A good understanding of what it takes to support the deployedapplications and solutions is key to providing great service to the end users.The candidate has to be able to put themselves into a position of understandingof their consumer pain points to be able to figure out creative ways not onlyto find quick workarounds but also analyze the root cause of the problem andcome up with ideas of resolving them in the long term.

  • Source code management (1-3years) – Familiarity with source control tools such as Git, Team FoundationServer (TFVC), and SVN are a big part of automation and compliance.Understanding how these tools are and could be used is key to not only providethe proper change control management to new versions of products that are beingdeveloped, but also to help provide consistency in deploying thoseproducts/solutions throughout environments using automation.

Certification Requirements:

  • Industry Cloud relatedcertifications

  • Leading SAFe Certified

  • SAFe for Teams Certified

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