Bank of America Commercial Support Specialist-Baltimore in Baltimore, Maryland
Serves as primary partner and analysis resource for Commercial Banking relationship managers in the management of client portfolios. Analyzes trends and identifies potential revenue opportunities to expand client relationships and makes appropriate recommendations. Identifies, researches and strategizes with respect to prospective new clients, focusing on business development activities.
Coordinates Client Management Process (CMP) including monthly team meetings, owns and executes on Client Action Plans, facilitates pre-call planning and client planning sessions. Produces effective industry, prospecting and client research for use in the sales process and assists with sales presentation content.
Maintains primary responsibility for timely and accurate Navigator data integrity as it relates to team coverage, client contact information, industry/legal codes and systems of record linkages. Has primary responsibility for Customer Due Diligence processes by ensuring timely completion and adherence to policy and regulatory requirements related to Anti-Money Laundering, Money Services Businesses, other high risk indicators or industries, and related Know-Your-Client activities. Executes national and regional initiatives (ex. Client Survey Contact, Pipeline exceptions), self-identified audit issues, AML/KYC refresh, remediation projects and supports annual client migration. Manages risk activities related to wires, fraud and overdrafts.
An awareness and understanding of bank products and services used by commercial clients
Solid business acumen and sound analytical thinking in support of sales activities
Strong interpersonal and overall communication skills (written and verbal)
Self-starter who take charge in absence of detailed instruction; effectively initiates solutions
Ability to manage time and prioritize to meet deadlines
Collaboration and teaming skills
Strong client focus
Knowledge of Global Commercial Banking businesses and CMP
Strong analytical skills
Strong proficiency with Microsoft office (Excel, Word, PowerPoint)
Posting Date : 07/13/2018
Baltimore, MD, BANK OF AMERICA, 100 S Charles St,
- United States
Travel : No
Full / Part-time : Full time
Hours Per Week : 40
Shift : 1st shift
Assistance for Applicants with Disabilities
Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .
Diversity & Inclusion
At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Frequently Asked Questions
Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.