JPMorgan Chase Data Center Technology Operations Manager in Aurora, Colorado

Vice President, Data Center Technology Operations Manager

As a Data Center Technology Operations Manager (Vice President), your mission is to manage the day-to-day 24x7 operations team supporting the data center environment. Duties include providing operational oversight to the technology engineers, resource management by ensuring proper shift coverage, enabling development and coaching for team resources. You will handle escalations from the operations team during your scheduled shift and act as the primary point of contact for operations related communications to other teams and senior leaders across the firm. This role is a shared responsibility with other operations managers that will provide coverage 24x7 to the Data Center environment.

Scheduled Hours: 6pm to 3am / Monday through Friday

If hired, there will be an initial onboarding/training period. During training, working hours will be standard daytime business (8am to 5pm / Monday through Friday) and may include travel to other data center locations.

Our Global Technology Infrastructure group is a team of innovators rewarded with innovators who love technology as much as you do. Together, you will use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You will work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

When you work at JPMorgan Chase & Co., you are not just working at a global financial institution. You are an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you are looking to build your career as part of a global technology team, tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

If you are looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

This role requires a wide variety of strengths and capabilities, including:

  • BS/BA degree or equivalent experience

  • Proven track record of leadership roles in 24x7 operational support teams

  • Possess interpersonal and relationship building skills

  • Being obsessed about our customers experience

  • Demonstrated time management and able to multi-task efficiently

  • Willing to be a leader and provide mentorship to others

  • Strong verbal and written communication skills

  • Experience supporting enterprise-class hardware deployments

  • Experience with physical layer infrastructure and testing tools

  • Working knowledge of physical IT infrastructure (compute, network, storage)

  • Understanding of network concepts (switching, routing, perimeter security)

  • Familiarity with infrastructure applications (DNS, Active Directory, etc)

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.