EY Software Asset Manager Lead in Alpharetta, Georgia

Software Asset Manager Lead

Core Business Services

Requisition # ALP001QD

Post Date 3 days ago

Vendor Services Integration – Software Asset Management Lead

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Position Description:

In line with Vision 2020+, EY Technology maintains a dedicated Software Asset Management (SAM) team accountable for managing the many complex, high value software contracts that underpin our business. The SAM team forms a part of the Vender Services Integration (VSI) function, itself dedicated to holistic vendor management across services, software and hardware.

The SAM team seeks a SAM Lead to help us drive the maximum value from our software contracts. Reporting to the Director of Vendor Services Integration, and working independently, the successful candidate will be accountable for leadership and foresight to maintain a leading-edge, world-class Software Asset Management program; direct the overall operations of SAM; define strategy & processes, prioritize workload based on value, identify and execute opportunities to improve, manage performance and communications; interface with key leaders, vendors, and other personnel to develop and maintain the relationships needed to affect the firm’s asset management goals.

The successful candidate will work across the business to establish proper software governance. Many of EY’s key client offerings depend on complex software contacts. You will work with the front end of the business to understand risks and align software purchasing with needs. You will work with EY’s global Technology Sourcing team to drive global contract models that maximise business value. You will work with our Enterprise Service Management team on the underpinning tools and data that support SAM. You will help set the agenda for SAM on an annual basis and drive activities across the business to maximise value and minimise risk.

The successful candidate will lead a team of software asset management analysts around the world. You will also leverage EY’s global client serving SAM community to keep our internal processes and tools at the forefront of the discipline. Beyond SAM, you will work promote and contribute to the Vendor Service Integration function through effective relationship building, both with key internal clients in the wider organization and external clients where required. You will work with our vendor management, hardware asset management and configuration management functions to maintain an integrated approach to working with our 3 rd party vendors.

Requirements:

  • Have substantial experience in a software asset management role (either in-house or from a consulting perspective) with an emphasis on large, enterprise software contracts such as IBM, Oracle, Microsoft, SAP, Adobe, analytics software such as Tableau, and infrastructure solutions such as VMware.

  • Solid understanding of software asset management tools and technologies, including discovery technology (SCCM), service management (ServiceNow) and software recognition engines (BDNA)

  • Understand contractual models for sale/purchase of software and how to extract value in terms of cost savings & cost avoidance during a contracts lifetime and optimisation at its renewal.

  • Understand software maintenance models and the practicalities of chargeback in a complex, matrixed organization.

  • Experience of software contract audits (either working in-house or from an execution standpoint)

  • Drive cost savings out of remodeling software licensing agreements and usage patterns

  • Design, build, and optimize key data reports that build accurate compliance and management reporting

  • Experience working with global procurement teams

  • Demonstrate a track record of developing successful relationships with key client stakeholders.

  • Experience with working in a global organization with resources around the world

  • Have experience of managing and coaching more junior team members

  • Demonstrate a proven ability to work well under pressure to tight deadlines.

  • Demonstrate excellent attention to detail and focus on delivering high quality work

  • Be commercially aware and have a track record of successful business development.

Responsibilities

  • Leading teams to deliver SAM engagements for internal clients, ensuring that the agreed scope of work is delivered to the required standards, reporting to the Director of Vendor Services Integration

  • Drive the entire life-cycle of a SAM project. This includes producing and presenting intermediate, analytical, and final results and assuring projects are conducted and closed to the satisfaction of all parties

  • Operating as a subject matter expert and trusted advisor in the domain of software licencing and optimisation

  • Designing and implementing approaches to meeting client requirements according to specific organisational and technology environments

  • Act as an evangelist for the Vendor Services Integration function, promoting holistic vendor management (software, hardware and services) across the firm

  • Supervising and coaching a global team of professionals around the world

  • Quality assuring the team's work