J&J Family of Companies Hospital Account Manager in Warsaw, Poland
The Medical Devices segment produces a broad range of innovative products used primarily by health care professionals in the fields of orthopedics, neurovascular, surgery, infection prevention, cardiovascular disease, sports medicine, and aesthetics.
We are providing our clients with the most innovative and comprehensive orthopedic and neurological portfolio in the world, offering inspired solutions that go beyond quality implants and include services, education, instruments, and emerging technologies. In the surgical area we continue to dedicate to Shaping the Future of Surgery and building on our commitment to help address the world’s most pressing health care issues, and improve and save more lives. Through the Medical Devices we deliver innovation to make a life-changing impact.
Hospital Account Manager
Fosters a trust-based working relationships with key non-clinical customer in selected hospitals centers and understands their level of influencing
Understands, in depth, the needs of the different stakeholders in the healthcare environment with special focus on non-clinical hospital’s stakeholders
Identifies key accounts with strategic significance – conduct segmentation process per business criteria with stakeholder map
Understands issues and priorities of public payer and hospital accounts. Make tradeoffs, balancing different strategic options and investments and evaluating their potential business impact in prioritized accounts. As a partner to non-clinical stakeholders (hospitals and payers), seek opportunities to provide services and solutions tailored towards specific needs
Builds mix offers for accounts balancing business targets of different franchises (Ethicon, DPS, Spine, CSS)
Drive building tender’s strategies by delivering insight from hospital’s non-clinical customers in close cooperation with sales, marketing, tender, pricing and market access
Set clear account objectives and strategic plan with consistent performance metrics
Leads and shapes new innovative and Value Added solutions on OneMD level
Can build a clear value proposition and is accountable for a flawless execution by the organization
Brings a concept alive in a strategy
Track results through Dashboard, Board reviews or other agreed tools
Leader in cultural change; from product to solutions selling
Creates culture of a high performing, agile and customer-focused organization by cross-sector cooperation
Drive adoption of key processes and practices throughout the business, share and make use of best practice
Collaborate with cross franchise (MD&D) and functional partners (sales, marketing, market access, etc.) and strong regional management endorsement and involvement
Deliver change leadership based on growth strategies, ensuring effective communication and employee engagement
Well-developed understanding of J&J products and products value
Extensive experience non-clinical customer management
Proven ability to develop trust-based relationships with non-clinical customer especially from hospitals
Proven ability to understand and clearly communicate scientific, health-care, legal and economic topics
Well-developed understanding of payers/regulatory environment, including degree of market regulation (Health care reforms, Hospitals reforms, local and central environments)
Strong analytical and business partner skills, customer oriented and strategic mindset
Strong passion and track record for innovation & will to make things happen & deliver
Ability to build respect and trust with customers, employees and internal stakeholders
Excellent negotiation and influencing skills
Result oriented with strong prioritization skills and accuracy also under pressure
Proven ability to manage complexity & thrives in uncertain/ambiguous circumstances
Ability to connect and effectively collaborate across a diverse group of business stakeholders in a highly matrixes environment
Fluent in English
Integrity and Credo-based leadership
Self- awareness and adaptability
Master or equivalent in business experience
Key Account or Sales Management Experience
Knowledge of the current market healthcare landscape or environment where solution selling is the key driver
Operational sales experience in the healthcare industry
Experience working for a mid-size or multinational company
An opportunity to be part of a global market leader.
A dynamic and inspiring working environment.
Many opportunities to work on challenging projects and assignments.
Possibilities for further personal as well as professional development.
Many employee benefits.
Johnson & Johnson (Poland) Sp. z.o.o. (7815)