Verizon Senior Client Executive in New York, New York
What you’ll be doing...
Consultative field sales position that manages a base of accounts with a larger/more complex business or need for services. Responsible for revenue retention and growth of high value customer base, resolving customer issues to ensure customer satisfaction. Typical calls are made to CEO/CIO or Telecom/IT Managers. Responsible for creating an ongoing relationship with Inside Sales (TAM) resource, Sales Engineers, Implementation/Billing Specialists and vendor partners to deliver the complete line of Verizon voice, data, video, IP and Voice/Data CPE products. The primary sales activity for this role will be farming and they will be supported by a shared inside sales resource.
Continuously strives to strengthen and refine professional effectiveness in managing premium customers.
Designs, proposes and sells integrated voice, data, LD, CPE and internet solutions and value added application packages to high value medium business market customers via face-to-face customer interface.
Proactively manage and build relationships with approximately 95 accounts in specific geographic territory to retain customer base and increase revenue. Responsible for territory/account planning and forecasting sales results. Partners with customer to understand their business, industry, and competition to determine present and future needs in a consultative selling approach.
Meet/exceed revenue objective (and Standards of Performance as reviewed with manager on a monthly/quarterly basis) consisting of high complexity products (voice/data CPE, complex voice, integrated voice and data, data networking, and affiliate to include Private IP, Voice over IP, Managed Services, CPE, Dedicated Internet Access, as well as traditional legacy voice and data services).
Exceeds customer expectations in the area of quality account management.
Interfaces with and is proficient using Account Planning and Order Entry systems (OneSource)
Leads team of pre-sale, technical support and sales implementation/service support team. Leads account team consisting of Sales Engineers and Product Specialists. Responsible for creating custom proposals, RFPs, accurate pricing and network configuration.
Coordinates/conducts customer application demonstrations and seminars.
Responsible for all continued improvement/ongoing education as it relates to technical, applications, sales and systems training including completing VALT competency tests.
What we’re looking for...
You'll need to have:
Bachelor's degree or four or more years of work experience.
Four or more years of relevant work experience.
Even better if you have:
Three or more years of successful CLEC/LEC/IXC or other related Telecom (face-to-face) sales experience.
A range of skills within a professional discipline including familiarity with principles, theories, concepts and technologies as well as applied knowledge of established procedures, policies and practices.
Four or more years of direct sales experience in the function or discipline.
Four or more years of proven sales experience with high value customers, Excels at selling on the basis of Verizon value rather than price. Strong relationship, presentation and negotiation skills.
Excellent account planning skills, Strong understanding of entire Vz portfolio with emphasis on complex VzB and strategic growth solutions.
Ability to leverage industry/vertical knowledge.
Self-starter, capable of initiating new contacts, Excels at self-supervision and self-improvement PC skills with strong familiarity with MS Office, Lotus Notes, and CRM software.
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.