Humana Clerical Specialist, Clinical Team - Metairie, LA in Metairie, Louisiana

Role: *Clerical Specialist *Assignment:Clinical Team- Medicare Location:Metairie, LA

Assignment Capsule

As a Clinical Innovations Specialist you will contribute to the success of Humana’s business strategy by collecting broad based information and gathering resources and data in order to arm the team with the tools necessary to enhance consumer engagement, choice, and trust.

  • Heavy multitasking, make outbound calls to engage members and/or providers to verify clinical information and update authorizaton information
  • Document all calls and attach clinical information received
  • Create and send out written correspondence

Role Essentials * High School Diploma
* Excellent communication skills and phone etiquette * Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems Role Desirables * Associate’s or Bachelor’s Degree in Business, Finance or a related field * Familiarity with medical terminology and/or ICD-10 codes Reporting Relationships You will report to a Front Line Leader.

Additional Information

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a Montage Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Title: Clerical Specialist, Clinical Team - Metairie, LA

Location: Louisiana-Metairie

Requisition ID: 182414

Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We also provide free language interpreter services. See our full accessibility rights information and language options.