JetBlue Airways Coordinator Security in Long Island City, New York

Coordinator Security

Position Summary

The Coordinator provides daily coverage of the corporate reception desk that is part of a larger Corporate Security entity known as the “Long Island City Support (LSC) Center” Security” team. The Coordinator greets and assists all visitors, guests, Crewmembers, Business Partners and Customers upon arrival.

As the company’s primary point of contact at LSC, the Coordinator provides Customer Service and guidance to all those arriving to conduct business with JetBlue. In addition to verifying their identity and purpose of visit, the Coordinator communicates the arrival of all visitors and facilitates their timely and secure transfer

Essential Responsibilities

  • Greet, verify identity and assist all visitors, Crewmembers and Business Partners arriving at Long Island City Support Center

  • Ensure effective, courteous and timely communication between all arriving and receiving entities

  • Interface effectively with building management and its contract guard service to enhance overall building security

  • Ability to work with computerized Visitor Management Software and correspond emails effectively

  • Attend new hire orientations periodically in Orlando

  • Answer and screen corporate telephone lines and direct outside callers as appropriate

  • Maintain liaison with local law enforcement as needed

  • All other duties as assigned

Minimum Experience and Qualifications

  • High School Diploma or General Education Development (GED) Diploma

  • One (1) year of experience in law enforcement and/or corporate security and/or Military

  • Must be able to operate computer proficiently, to use security system programs and email

  • Able to answer telephone calls and personal interactions in a polite and professional manner

  • Complete fluency in written and spoken English

  • Must be able to work flexible shifts, including holidays and weekends

  • Ability to maintain strict confidentiality

  • Available for occasional overnight travel (25%)

  • Pass a ten (10) year background check and pre-employment drug test;

  • Legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

  • Bachelor’s Degree in related discipline

  • Five (5) years of experience in law enforcement and/or corporate security and/or Military

  • CCTV, Access control, ID media badging systems

  • Knowledge MS SharePoint, and Office

  • Bilingual (Spanish)

Crewmember Expectations:

  • Regular attendance and punctuality

  • Potential need to work flexible hours and be available to respond on short-notice

  • Well-groomed and able to maintain a professional appearance

  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

  • Organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of “Safety”, “Caring”, “Integrity”, “Passion” and “Fun”

  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

  • Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))


  • Computer and other office equipment

Work Environment:

  • Normal Office Environment

Physical Effort:

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Job ID #:32976Location:Long Island City, NY

Area of Interest:AirlinesLocation Code:LSC Long Island City SC: Long Island City Support Ctr ( JetBlue )

Employment Status:Full-Time Regular

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.

JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.