EY Talent Services_HR Contact Center_Associate in Kerala, India
Title: Talent ServicesHR Contact CenterAssociate
Job Number: IND009ML
As a Team member in the Talent Services HR Ops Support team you will be responsible for HR Operational support activities.
Respond to employee requests & queries through email/telephone as part of the HR Helpdesk support.
Work on other HR operational support activities.
Completing all assignments & ensuring quality keeping the timeliness.
Contribute individually, being a role model to others
Coach and mentor junior peers when called upon to do so
Understand and follow workplace policies and procedures
Mandatory Arabic skills
Graduate/Postgraduate in any discipline
1- 3 yrs experience preferably in an HR Helpdesk role
Should be Proficient in MS office suite (MS Excel) & Analytical skills
Strong communication skills
High attention to detail, clarity
Client serving mind set.
Hard working, be able to stay focused when doing repetitive work, and remain calm during challenging assignments.
Experience with HR Contact Centre shared services would be an added advantage