JPMorgan Chase Program Management Senior Associate (Commercial Real Estate Employee Development Programs) - Phoenix, AZ; Irvine, CA; Dallas, TX; or Chicago, IL in Irvine, California
The Commercial Real Estate (CRE) Chief Operations office is responsible for providing business operation, execution, functional and control support to the CRE Organization. CRE is comprised by three lines of business, Real Estate Banking (REB), Commercial Term Lending (CTL) and Community Development Banking (CDB).
This key role will help support and manage Commercial Real Estate (CRE) employee development programs and initiatives. This role’s primary focus will be to develop and maintain CRE’s Training Strategy based on the needs of the three CRE business. This is high-visibility role will interface with managers and staff in the three CRE lines of business. The ideal candidate will possess strong experience in managing & developing training programs with the ability to prioritize deliverables, deliver high quality work, have strong communication, and presentation skills.
Develop and maintain a comprehensive CRE Training Strategy
Assist the Program Director in the management and development of the CRE programs including, progress monitoring, dashboard reporting, communications, and overall program administration.
Create / update training modules/materials in conjunction with SME’s to meet CRE needs
Build training curriculums based on role, career progression, business processes, etc.
Become a central point / liaison for all CRE training needs
Develop, maintain and update a platform for content delivery
Management of program & initiative deliverables
Attend, lead & facilitate meetings and program sessions as needed
Ensure program reporting and information delivery is timely, efficient and accurate
Interface with Line of Business Managers across the CRE Organization and CB wide
Coordinate session’s logistics which may include traveling to program locations nationwide.
Provide daily, tactical support of the projects and programs led by the department
Prepare, maintain & distribute Executive reporting materials to Senior management.
Manage / Prepare communications with program stakeholders and Senior management
Some travel will be required in this role
Must have a strong passion for training
5+ years of prior experience, preferably in a training program management or related work experience.
Tech Savvy with experience using tools targeted for training delivery such as Adobe meetings, Captiva 9, etc.
Advanced expertise with Microsoft Office suite, particularly Excel, PowerPoint/ Pitch Pro and Visio.
Excellent program management abilities in combination with proven teamwork and influential skills
Strong communication & interpersonal skills with the ability to work collaboratively and develop strong partnership with multiple levels of employees.
Excellent organizational skills in order to handle multiple tasks concurrently
Ability to lead meetings/ conference calls
Ability to build strong internal networks and navigate across various lines of business
Self-Starter with the ability to work independently
Accuracy and attention to detail is critical
Strong problem solving/analytical skills
Ability to grasp concepts quickly
Strong technology skills
Undergraduate degree preferred
The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer. It may be different than what is listed on the requisition based on candidate experience level.
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.