EY Manager - Strategy & Customer - Financial Services in England, United Kingdom

Title: Manager - Strategy & Customer - Financial Services

Location: GB-England-London

Job Number: LON00BZX

Job title: Manager - Strategy & Customer

Location: London

Salary: Competitive

Opening date: 19 June 2017

Closing date: 19 July 2017

Multiple roles available

EY has committed to growing its strategy practice globally. We see the addition of this capability as critical to achieving future growth targets by: 1) positioning EY to better serve our clients as they shift away from a reactive, regulatory/compliance agenda to one that focuses more on growth and competitive differentiation; 2) extending our C suite client relationships from CFO’s, CTO’s, and CRO’s to CEO’s, Chief Digital Officers, and Chief Marketing Officers; 3) addressing the gap in the consulting market for strong analytical and strategy skills coupled with deeper functional expertise and the ability to team with clients to blueprint strategic recommendations and get them into the market quickly by addressing the challenges unique to organisations.

The UK FSO Strategy Practice

EY’s UK financial services team is actively seeking experienced management consultants at all levels to help them grow their Strategy team. The goal is a team of sixty generating revenues of $20MM by 2018.

The team covers all sectors of financial services, which include Banking & Capital Markets, Wealth & Asset Management and Insurance.

As part of our Strategy practice, you will work with our clients to help solve their toughest strategic challenges and deliver insightful recommendations that are rigorous in their grounding, creative in their selection, distinct to each client, and practical in their ability to be taken to market. You will help build insight and action plans around competitor intelligence and industry trends to ensure our clients remain forward thinking and agile. And you will be skilled at working with and through clients to ensure that they have full ownership of analysis as well as implementation.

Typical projects the team is directly involved in, include, though is not limited to:

  • Industry analysis, market sizing, and impact assessment of new regulation, new market entrants on share, margins, and business models

  • Growth strategy, including market sizing, competitive analysis, and scenario planning

  • New market entry

  • Customer segmentation and insight, including revenues, cost to serve

  • Distribution strategy, including multi-channel and digital, as well as sales force effectiveness

  • Research—customer, industry—to deliver industry leading thought leadership and to support client engagements

  • Digital strategy

  • Product portfolio review and new proposition development

In this context we are looking for an experienced strategy consultant to be hired as a Manager .


Responsibilities and required skills:

  • Ability to independently and effective structure and manage large and complex work streams and/or entire engagements, which includes:

  • Workplanning and project structuring

  • Storyboarding

  • Coaching and development of junior team members and managing commercials (pricing, billing, margin management)

  • Ability to build effective, long-lasting relationships with clients

  • Development of an internal network that enables you to leverage and deploy the deep subject matter expertise of EY team members in such areas as risk, actuarial, transaction services, analytics, and information technology

  • Creation of impactful though leadership for use in business development, engagement delivery, as well as marketing to build EY’s profile.

  • Contribution to the building of the strategy team, including hiring, training, and management of team operations (staffing, recruiting, financials, team events, mentoring)

Qualifications/skills you'll need:

  • MBA qualified

  • Strong track record with a Tier 1 Strategy consultancy

  • Project experience of the financial services sector as a consultant

  • Experience of leading teams through challenging Strategy projects or relevant transferable experience

  • Strong analytical and financial modelling capability, and ability to translate analytics into insight

  • Evidence of strong innovation, problem-solving and structured thinking skills

  • Ability to analyse complex challenges and deliver insightful, practical solutions

  • High degree of commercial acumen and familiarity with strategy frameworks and methodologies

  • Evidence of strong client handling skills, and impact with senior stakeholders

  • Ability to influence and persuade clients and stakeholder to gain support for major changes and key decisions

Who we are

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.