FedEx Services Business Application Analyst in Collierville, Tennessee

Company FedEx Services

Job ID 1804868BR

Title Business Application Analyst

Address 10 FEDEX PKWY

Address 2 1ST FL

City Collierville

State Tennessee

Zip Code 38017

Job Category Information Technology

Overview Want a career where you are empowered to make a difference? Want to work for a company that is environmentally responsible? Want to grow and develop on the job? If so, FedEx is the place for you! Every day FedEx delivers for its customers with transportation and business solutions. FedEx serves more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx employees. FedEx has over 300,000 talented employees who are tasked with making every FedEx experience outstanding. FedEx has been recognized on many different lists both for business success and for being a great employer. Here are some of the recognitions FedEx has received from the past couple of years: • FORTUNE Magazine: No. 8 among “World’s Most Admired Companies” and No. 1 in the delivery industry (2014) • Glassdoor, Employees’ Choice Awards: “Top 50 Best Places to Work” (2014) • FORTUNE Magazine: “100 Best Companies to Work For” (2013) • Computerworld: “100 Best Places to Work in IT” (2013) • Corporate Responsibility Magazine "100 Best Corporate Citizens” (2014) When 300,000 employees around the globe are all working together it is amazing what we can achieve! FedEx connects people and ideas. If you would like to make a difference on a global scale while receiving top notch benefits, competitive pay, and plenty of opportunities to develop, click ‘Apply Now’ and tell us more about yourself.

Position Summary and Essential Duties Under general supervision, interacts with business partners and/or it staff to gather and document information related to requirements and/or software testing. Gathers information from multiple sources and independently sorts low to medium complexity business issues to recommend appropriate direction. Analyzes business processes and associates them to software deliverables. Develops and/or executes test scripts against requirements. Drafts and reviews documentation in compliance with the FedEx global development process. Develops and/or maintains a business model that reflects current processes and business rules. Identifies impacted systems and dependencies for consideration in resolving business issues.

Job Specific Information The Enterprise Foundational Services team is responsible for architecting and building the core capabilities including SOA Web Services applications to support customer facing business capabilities. The successful candidate should be able to demonstrate the ability to:

  • Perform business analysis

  • Create business and technical requirements

  • Build relationships across internal and external partners

  • Provide strategic planning

  • Facilitate tactical execution

  • Balance priorities and demand management

  • Create and monitor measurement / metrics / KPIs

  • Report project progress and health

  • Offer process improvement / re-engineering enhancements

  • Effectively communicate (written and verbal) updates at various levels

Knowledge / Skills / Abilities Considered a Plus

  • XFDP/GDP or SDLC methodology and practices

  • SAFe methodology and practices

  • Superior collaboration and communications skills

  • Ability to manage several complex projects concurrently or large projects with multiple work streams

  • An in-depth understanding of business concepts and ability to translate complex technical concepts into easily understood business terms

  • Experience in leading and managing vendor resource teams.

  • Experience presenting to management.

  • Strong verbal and written communication

  • Positive Attitude

  • Self-motivated

  • Able to work as a team and individually

  • Provide leadership for team members

Relocation Information Relocation assistance is available for this position.

Qualifications Bachelor's Degree, business, computer science, engineering, or information systems and/or equivalent formal training or work experience. Two (2) years equivalent work experience in information technology or engineering environment.

EEO Statement FedEx is an equal opportunity/affirmative action employer (minorities/females/disability/veterans) that is committed to diversifying its workforce.