JPMorgan Chase Commercial Banking – Client Data Management – Business Management – Project Manager- Associate in Chicago, Illinois


The CB Client Data Management team within CB Business Management is responsible for the end-to-end ownership of sales and client data as well as related processes. CB Client Data Management is seeking a Project Manager Associate to support the execution of key strategic and tactical initiatives related to sales and client data management. The Project Manager Associate will play a key role in the development and implementation of CB Business Management’s sales and client data management strategy.

Key Responsibilities Include:

  • Support development of business requirements for key technology/tools (i.e., Client Central, Client Transfer Facility, and COLT) and assist with testing, implementation, and ongoing communication to business

  • Assist in development of policies & procedures for CB Client Data Management through close coordination with LOB Data Management teams

  • Drive client data remediation efforts by assisting with prioritization, tracking, and resolution of data quality issues

  • Develop metrics and reporting to provide transparency into CB client data quality and client transfers

  • Assist in development of CB Client Data Management training program for both onshore and offshore data management resources

  • Prepare presentation materials for CDM (e.g., project/roadshow decks, materials for senior management, training materials)

  • Draft communications for CDM (e.g., pilot/roll-out, Technology enhancements)

  • Identify areas for continued process improvement and enhance efficiencies by generating innovative ideas and solutions

Ideal Candidate:

  • Independent and self-motivated with a service-oriented mindset, but also a team player capable of working collaboratively and developing strong partnerships

  • Able to prioritize issues and multi-task effectively to handle multiple assignments and be proactive in a fast-paced environment while remaining calm under pressure

  • Strong problem-solving and analytical skills; able to think-through and outline work processes in a thoughtful and detailed manner

  • Outstanding project management skills including project planning, time management, organization, influencing, and follow-up skills

  • Excellent verbal, written and presentation skills with attention to detail

  • Intellectually curious with a genuine interest in knowledge gathering and problem solving

  • Able to quickly and effectively respond to rapidly changing business needs and urgent requests

  • Proactively seeks guidance, clarification, and feedback from others

Knowledge and Skills Preferred:

  • Minimum 3 years of work experience; knowledge of Commercial or Investment Banking is a plus

  • Expertise with Commercial Banking client reference and sales data is a plus

  • Expertise with Excel, PowerPoint(PitchPro), Project, and Visio is a plus

  • Expertise with internal J.P. Morgan systems (e.g. Client Central, Customer Assist, iCRD, Service and credit platforms) is a plus

  • BA/BS degree is preferred

  • Location: New York, Dallas or Chicago preferred

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.